Referrals Specialist (MA) – Community Health Impact

Western North Carolina Community Health Services; Chicago (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health plans

Floating holidays

Paid holidays

PTO – biweekly accrual

403(b) retirement savings with match

Employer paid life insurance

Job summary

Western North Carolina Community Health Services seeks a Referrals Specialist to coordinate continuity of care between providers and community specialists. This in-person role handles referrals for diagnostic testing and specialty care, working closely with physicians, nurses, and case managers.

A Medical Assistant Certification is required; bilingual abilities are a plus. The team emphasizes collaboration and efficient referral management within a supportive, community-focused setting.

Qualifications

• One-year medical office operations experience required.
• Able to multitask, work under pressure and meet deadlines.
• Ability to work independently and as a team member.

Responsibilities

• Coordinate continuity of care between providers and community specialists.
• Receive, process, and follow up on all medical referral requests for diagnostic testing and specialists.
• Collaborate with physicians, nurses, case managers, and other departments to manage referrals.

Skills

Medical Office Operations

Multitasking

Team Collaboration

Customer Service

Education

Medical Assistant Certification

Tools

Epic EHR

Job description

Western North Carolina Community Health Services seeks a Referrals Specialist to coordinate continuity of care between providers and community specialists. This in-person role handles referrals for diagnostic testing and specialty care, working closely with physicians, nurses, and case managers.

A Medical Assistant Certification is required; bilingual abilities are a plus. The team emphasizes collaboration and efficient referral management within a supportive, community-focused setting.