Referrals & Authorization Specialist - Healthcare Front Office

Acclivity Healthcare; Phoenix (AZ); On-site; USD 26,000 - 32,000; Full time

Job summary

Acclivity Healthcare in Phoenix, AZ is seeking a Referrals/Authorization Coordinator to join a fast-paced medical office. This full-time, onsite role handles incoming/outgoing referrals, obtains authorizations, and coordinates with patients and insurance carriers to move care forward.

The ideal candidate has 2+ years of healthcare front-office experience, can manage high call volumes, and pass a background check and drug screen. Regular hours are 8:00am–5:00pm, Monday through Friday.

Qualifications

• 2+ years of medical front office or healthcare experience.
• Experience with referrals, authorizations, and insurance.
• High school diploma or GED required.
• Must pass criminal background check and drug screen.

Responsibilities

• Work incoming and outgoing referrals for specialty care
• Process referrals and obtain authorizations for appointments, procedures, and surgeries
• Answer a high volume of inbound phone calls and assist patients accordingly
• Interact with patients, insurance carriers, and various internal departments
• Complete the referral process for patients' ancillary, consultation, radiology, or lab visits
• Check insurance coverage, send approvals, and receive confirmations
• Schedule appointments and notify patients of progress
• Other supportive duties as needed

Skills

Healthcare front office experience

Referrals/Authorization experience

Insurance processing

Education

High school diploma or GED

Job description

Acclivity Healthcare in Phoenix, AZ is seeking a Referrals/Authorization Coordinator to join a fast-paced medical office. This full-time, onsite role handles incoming/outgoing referrals, obtains authorizations, and coordinates with patients and insurance carriers to move care forward.

The ideal candidate has 2+ years of healthcare front-office experience, can manage high call volumes, and pass a background check and drug screen. Regular hours are 8:00am–5:00pm, Monday through Friday.