Referral Specialist I

sentara; Virginia Beach (VA); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k with Employer Match

Tuition Assistance

Job summary

Sentara Independence in Virginia Beach, VA, is seeking a customer service associate for day shifts. The role requires one year of customer service experience, with EPIC experience preferred. Base pay ranges from $21.73 to $32.91 per hour for full-time employment, with potential shift differentials and bonuses.

This position offers comprehensive benefits and a path to growth within Sentara Health. The job supports a tobacco-free environment and is part of a larger Sentara system dedicated to

Qualifications

• One year of customer service experience required.
• Experience using EPIC is preferred.

Skills

Customer service experience

EPIC system

Tools

EPIC system

Job description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

One year of customer service experience- required

Experience using EPIC- preferred

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.73 - $32.91 hourly.

Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.