Referral Specialist I

Sentara Health; Virginia Beach (VA); On-site; USD 62,265,000 - 94,301,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Adoption reimbursement

Fertility reimbursement

Surrogacy reimbursement

Paid Time Off

Sick Leave

Paid Parental Leave

Family Caregiver Leave

Emergency Backup Care

Long-Term Disability

Short-Term Disability

Critical Illness plans

Life Insurance

401k/403b match

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources

Annual Bonus Eligibility

Job summary

Sentara Health in Virginia Beach, VA is seeking a customer service associate for a frontline role. One year of customer service experience is required, and experience using EPIC is preferred to help navigate electronic health records and patient interactions.

We offer market-competitive base pay, incentives, and a comprehensive benefits package including medical, dental, vision, retirement plan with employer match, and paid time off.

Qualifications

• One year of customer service experience- required
• Experience using EPIC- preferred

Job description

• One year of customer service experience- required
• Experience using EPIC- preferred

City/State

Virginia Beach, VA

Work Shift

First (Days)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.73 - $32.91 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Independence

provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work,

Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.