Referral Screening Specialist

DCI Donor Services, Inc.; Nashville (TN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

Sick time

Medical plans

403(b) plan

Life insurance

Wellness program

Discounts

Cell phone discounts

Job summary

DCI Donor Services, also known as DCIDS, seeks a Referral Screening Specialist to medically screen donor referrals by phone and determine donor suitability. The role is based in Nashville, TN, with attendance in-office and remote work options and a required daytime training period.

The ideal candidate combines strong interpersonal and written/oral communication skills with healthcare experience. Night shift duties on a rotating schedule are included.

Qualifications

• Requires a two-year health-related degree or equivalent experience.
• Minimum 1 year in OPO, Tissue Banking or related healthcare role with medical terminology experience.
• Proficient with computers and Microsoft Office, including Teams.
• Strong teamwork, communications, and conflict-management skills.

Responsibilities

• Coordinate and communicate donor referrals and logistics to facilitate the donation process.
• Document the medical screening process accurately in electronic records.
• Evaluate medical suitability of potential donors using medical records, histories, examinations, and health status.
• Request and interpret labs/tests needed for evaluation and clinical management.
• Collaborate with hospital and clinical teams to plan and activate DCIDS response.
• Participate in training, QA/QC activities, and special projects.
• Perform other related duties as assigned.

Skills

Teamwork

Communication

Conflict management

Education

Two-year health-related degree

Nursing or Paramedic/EMT certification

Tools

Microsoft Office

Microsoft Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Referral Screening Specialist

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Referral Screening Specialist. This position will medically screen and review donor referrals by phone and make the medical evaluation for potential donor suitability. This position will work both in an office environment and from home. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates as organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

*This is not a fully remote position. This position is located in Nashville, TN. This position will require training during day shift.

The Referral Screening Specialist will work on a rotating 12-hour shift on night shift from 6:00 PM - 6:00 AM CST. The position will perform on a 2 week rotating schedule (Week 1 - Sun, Wed, Thurs. Week 2 - Mon, Tues, Fri, Sat.)

Key responsibilities this position will perform include:

• Facilitates the donation process through coordination and communication of referral information and logistics. Appropriately routes all donor referrals and request from externals.
• Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures.
• Evaluates medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status. Transcribes health information into electronic medical records.
• Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
• Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members.
• Participates in training, process improvement, departmental QA/QC activities and special projects as directed.
• Performs other related duties as assigned.

The ideal candidate will have:

• A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification or combination of equivalent experience.
• Min 1 year in OPO, Tissue Banking or related field. Including 1+ years in a health-care related position including use of medical terminology.
• Working knowledge of computers and Microsoft Office applications to include TEAMS is required.
• Exceptional teamwork, communication, and conflict management skills.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

DCIDS is an EOE/AA employer – M/F/Vet/Disability.