Referral & Scheduling Specialist for Cancer Center

Howard Head; Edwards (CO); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Medical

Vision

Tuition Assistance

Job summary

Shaw Cancer Center in Edwards, Colorado is seeking a Referral and Scheduling Specialist to be the primary contact for patients and referring providers. The role involves scheduling appointments, testing, and procedures, and ensuring accurate demographic and insurance data is captured.

Responsibilities include coordinating new referrals, handling calls, and documenting interactions in the EHR. Must be HIPAA compliant and have about one year of medical office or clinical experience.

Responsibilities

• Works with providers and clinical staff to obtain complete orders and accurately schedule timely patient appointments, testing, and procedures.
• Verifies patient demographics and insurance details to create encounters for all appointments and procedures.
• Completes detailed new patient intake and coordinates scheduling of new referrals to Shaw Cancer Center with patient, clinical staff, and referring provider’s office.
• Uses scheduling request lists to make outgoing calls to schedule patients as orders come in.
• Answers incoming phone calls, taking complete messages, documenting phone calls in the electronic medical record, prioritizing and redirecting calls appropriately.
• Tracks schedule changes and assists leadership with utilization review and quality improvement activities.

Job description

Shaw Cancer Center in Edwards, Colorado is seeking a Referral and Scheduling Specialist to be the primary contact for patients and referring providers. The role involves scheduling appointments, testing, and procedures, and ensuring accurate demographic and insurance data is captured.

Responsibilities include coordinating new referrals, handling calls, and documenting interactions in the EHR. Must be HIPAA compliant and have about one year of medical office or clinical experience.