Referral Coordinator: Patient Access & Scheduling

Navista; San Diego (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Cardinal Health in La Jolla, CA is seeking a Referral Specialist to support clinical services focused on patient-centered care, safety, and efficiency. This role involves processing referrals, coordinating with physicians and staff, and ensuring accurate documentation.

Ideal candidates have 1–3 years in a medical office environment with referral experience and a HS diploma; benefits include medical/dental/vision coverage, PTO, HSA, 401k and more.

Qualifications

• Experience with processing and tracking patient referrals.
• Medical office experience dealing with referrals is preferred.
• Customer service experience required or preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Processing and tracking patient referrals
• Communicating with physicians, nurses, and other healthcare staff to obtain necessary patient information
• Ensuring all referral paperwork is completed accurately and in a timely manner
• Verifying patient insurance coverage for the referred services
• Scheduling patient appointments with specialist providers
• Answering patient inquiries regarding the referral process
• Maintaining updated records of patient referrals and outcomes
• Manage Providers schedule and appointments

Skills

1-3 years experience

Customer service

Medical office experience

Referral processing

Education

High School Diploma

Job description

Cardinal Health in La Jolla, CA is seeking a Referral Specialist to support clinical services focused on patient-centered care, safety, and efficiency. This role involves processing referrals, coordinating with physicians and staff, and ensuring accurate documentation.

Ideal candidates have 1–3 years in a medical office environment with referral experience and a HS diploma; benefits include medical/dental/vision coverage, PTO, HSA, 401k and more.