Referral Coordinator

Navista; San Diego (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Cardinal Health in La Jolla, CA is seeking a Referral Specialist to support clinical services focused on patient-centered care, safety, and efficiency. This role involves processing referrals, coordinating with physicians and staff, and ensuring accurate documentation.

Ideal candidates have 1–3 years in a medical office environment with referral experience and a HS diploma; benefits include medical/dental/vision coverage, PTO, HSA, 401k and more.

Qualifications

• Experience with processing and tracking patient referrals.
• Medical office experience dealing with referrals is preferred.
• Customer service experience required or preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Processing and tracking patient referrals
• Communicating with physicians, nurses, and other healthcare staff to obtain necessary patient information
• Ensuring all referral paperwork is completed accurately and in a timely manner
• Verifying patient insurance coverage for the referred services
• Scheduling patient appointments with specialist providers
• Answering patient inquiries regarding the referral process
• Maintaining updated records of patient referrals and outcomes
• Manage Providers schedule and appointments

Skills

1-3 years experience

Customer service

Medical office experience

Referral processing

Education

High School Diploma

Job description

Location

cCARE La Jolla

What Clinical Services Contributes To Cardinal Health

Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice.

Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients.

Responsibilities

• Processing and tracking patient referrals
• Communicating with physicians, nurses, and other healthcare staff to obtain necessary patient information
• Ensuring all referral paperwork is completed accurately and in a timely manner
• Verifying patient insurance coverage for the referred services
• Scheduling patient appointments with specialist providers
• Answering patient inquiries regarding the referral process
• Maintaining updated records of patient referrals and outcomes
• Manage Providers schedule and appointments

Qualifications

• 1-3 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Medical Office experience with dealing with referrals required
• Customer service experience

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Location

cCARE La Jolla

9850 Genesse Ave., Suite 560

La Jolla, CA 92037

Anticipated hourly range

$23.00 per hour - $28.93 per hour

Bonus eligible

No

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close

10/10/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.