Referral Coordinator

Cardinal Health, Inc.; San Diego (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health in La Jolla, CA is seeking a Referral Coordinator to process and track patient referrals, verify insurance, and schedule appointments with specialists. You will liaise with physicians and nursing staff to gather required information and ensure accurate paperwork.

The role requires 1–3 years of experience in medical office referrals, strong customer service skills, and attention to detail. This on-site position offers a comprehensive benefits package and opportunities to

Qualifications

• 1-3 years of experience preferred.
• High School Diploma, GED or equivalent work experience preferred.
• Medical Office experience dealing with referrals required.
• Customer service experience

Responsibilities

• Process and track patient referrals
• Communicate with physicians, nurses, and other healthcare staff to obtain necessary patient information
• Ensure all referral paperwork is completed accurately and in a timely manner
• Verify patient insurance coverage for the referred services
• Schedule patient appointments with specialist providers
• Answer patient inquiries regarding the referral process
• Maintain updated records of patient referrals and outcomes
• Manage Providers schedule and appointments

Skills

Customer service

Communication with healthcare staff

Attention to detail

Education

High School Diploma or GED

Job description

What Clinical Services contributes to Cardinal Health

Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice.

Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients.

Responsibilities

• Processing and tracking patient referrals
• Communicating with physicians, nurses, and other healthcare staff to obtain necessary patient information
• Ensuring all referral paperwork is completed accurately and in a timely manner
• Verifying patient insurance coverage for the referred services
• Scheduling patient appointments with specialist providers
• Answering patient inquiries regarding the referral process
• Maintaining updated records of patient referrals and outcomes
• Manage Providers schedule and appointments

Qualifications

• 1-3 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Medical Office experience with dealing with referrals required
• Customer service experience

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

  Location

  cCARE La Jolla

  9850 Genesse Ave., Suite 560

  La Jolla, CA 92037

  Anticipated hourly range:

  $23.00 per hour - $28.93 per hour

  Bonus eligible:

  No

  Benefits:

  Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

  The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience, skills and an evaluation of internal pay equity.

  Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

  Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.