Referral Coordinator: Patient Access & Approvals

Virginia Mason Franciscan Health; Tacoma (WA); On-site; USD 36,000 - 52,000; Full time

Job summary

Virginia Mason Franciscan Health in the Tacoma area seeks a Referral Coordinator to orchestrate patient access to specialty care by managing referral and pre-authorization processes. You will obtain clearances for visits, issue referrals for imaging, labs, medications, DME, and home health, while maintaining meticulous attention to detail and clear communication.

You will coordinate appointments and ancillary services, respond to patient questions about billing and insurance, arrange

Qualifications

• Accredited medical terminology course or equivalent on-the-job training.
• At least one year of progressively responsible work experience in a related role.

Responsibilities

• Process referral orders and/or pre-authorizations.
• Coordinate appointments and ancillary services.
• Respond to patient questions regarding routine billing and insurance matters.
• Coordinate patient instructional/educational activities relevant to the patient’s referral.
• Coordinate purchase of materials and/or the rental of medical equipment relevant to the patient’s referral.
• Performs related duties as required.

Skills

Attention to detail

Organizational skills

Clear communication

Education

Accredited medical terminology course

Job description

Virginia Mason Franciscan Health in the Tacoma area seeks a Referral Coordinator to orchestrate patient access to specialty care by managing referral and pre-authorization processes. You will obtain clearances for visits, issue referrals for imaging, labs, medications, DME, and home health, while maintaining meticulous attention to detail and clear communication.

You will coordinate appointments and ancillary services, respond to patient questions about billing and insurance, arrange