Referral Coordinator & Front Office — Authorizations

Talentify; Buellton (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability (Short & Long-term)

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation / Sick Leave

Job summary

Actalent in Buellton, CA is seeking a Front Office Assistant to coordinate referrals to specialty providers and verify insurance coverage. You will obtain prior authorizations, ensure documentation in the EHR, and communicate status to patients and providers in a fast-paced, team-driven environment.

This full-time, on-site role focuses on processing referrals, tracking eligibility, and supporting care coordination. Strong organizational skills and experience with EMR/EHR systems are required.

Qualifications

• Experience with prior authorization processes.
• Proficiency in medical terminology and medical records management.
• Project coordination skills.
• Understanding of managed care and Medicaid.
• Strong organizational skills to manage high referral volumes.

Responsibilities

• Process and coordinate internal and external referrals to specialty providers.
• Verify insurance coverage and obtain prior authorizations as required.
• Submit referral requests to health plans, IPAs, or specialty offices and track status updates.
• Ensure all supporting documentation such as chart notes, labs, and imaging is complete and attached.
• Communicate referral status to patients, providers, and specialty offices.
• Maintain accurate documentation in the electronic health record (EHR) system.
• Follow up on pending referrals to meet turnaround times and ensure completion.
• Collaborate with front office, back office, and providers to support patient care coordination.

Skills

Prior Authorization

Medical Terminology

Records Management

Project Coordination

Managed Care & Medicaid

Organizational Skills

Tools

EMR/EHR Systems

Job description

Actalent in Buellton, CA is seeking a Front Office Assistant to coordinate referrals to specialty providers and verify insurance coverage. You will obtain prior authorizations, ensure documentation in the EHR, and communicate status to patients and providers in a fast-paced, team-driven environment.

This full-time, on-site role focuses on processing referrals, tracking eligibility, and supporting care coordination. Strong organizational skills and experience with EMR/EHR systems are required.