Referral Coordinator - Care Access & Coordination

Emanate Health; West Covina (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Emanate Health in West Covina, CA is seeking a Referral Coordinator to manage referrals for specialty care, diagnostic testing, and ancillary services. You will coordinate communications among providers, patients, and external facilities to support continuity of care and better patient outcomes.

Expected shift Monday–Friday, 8:30 AM–5:00 PM, on-site. Candidates with a high school diploma or GED and strong customer service skills are preferred; bilingual Spanish is a plus.

Qualifications

• High school diploma or GED preferred.
• Bilingual (Spanish) preferred.
• 3-5 years in a healthcare setting preferred.
• Computer skills required.
• Excellent customer service skills.

Responsibilities

• Manage the referral process for patients requiring specialty care, diagnostic testing, and ancillary services.
• Ensure timely, accurate, and coordinated communication between the provider, patient and external health care facilities to support continuity of care and optimize patient outcomes.

Skills

Computer skills

Customer service

Bilingual Spanish

Education

High school diploma or GED

Job description

Emanate Health in West Covina, CA is seeking a Referral Coordinator to manage referrals for specialty care, diagnostic testing, and ancillary services. You will coordinate communications among providers, patients, and external facilities to support continuity of care and better patient outcomes.

Expected shift Monday–Friday, 8:30 AM–5:00 PM, on-site. Candidates with a high school diploma or GED and strong customer service skills are preferred; bilingual Spanish is a plus.