Referral Representative - Physical Therapist - Full Time - Days - 8hr West Covina

Emanate Health; West Covina (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Emanate Health is seeking a Referral Coordinator to manage the referral process for specialty care, diagnostic testing, and ancillary services. This role ensures timely, accurate, and coordinated communication between the provider, patient and external health care facilities to support continuity of care and optimize patient outcomes.

Based in California, the position emphasizes bilingual Spanish communication, excellent customer service, and collaboration within a team to deliver high-quality

Qualifications

• High school diploma or GED preferred.
• Bilingual (Spanish) preferred.
• 3–5 years in a healthcare setting preferred.
• Computer skills required.
• Excellent customer service skills.
• No license required.

Responsibilities

• Manage referral process for patients requiring specialty care, diagnostic testing, and ancillary services.
• Ensure timely, accurate, and coordinated communication between provider, patient and external facilities to support continuity of care and optimize patient outcomes.

Skills

Bilingual (Spanish)

Customer service

Computer skills

Education

High school diploma or GED

Job description

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Responsible for managing referral process for patients requiring specialty care, diagnostic testing, and ancillary services. This role ensures timely, accurate, and coordinated communication between the provider, patient and external health care facilities to support continuity of care and optimize patient outcomes.

Job Requirements

• Minimum Education Requirement: High school diploma or GED preferred.
• Bilingual (Spanish) preferred.
• Minimum Experience Requirement: Three to five (3-5) years in a healthcare setting is preferred.
• Computer skills required.
• Excellent customer service skills.
• Minimum License Requirement: None.

Shift

Monday–Friday, 8:30 AM–5:00 PM

Pay Range

$23.00 - $34.50

Delivering world-class health care one patient at a time.

We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives. When you come to any one of our locations, you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.

Our Mission

Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.

Our Vision

We are an integral partner in elevating our communities' health.

Our Values

• Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other.
• Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do.
• Compassion. We care for each person and each team member as part of our family.
• Integrity. We believe in fairness and honesty and are guided by our code of ethics.
• Stewardship. We wisely care for the human, physical and financial resources entrusted to us.