Senior Analyst, Pricing Operations

Cardinal Health; United States; On-site; USD 57,000 - 73,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health’s Pricing Operations team drives customer experience and financial performance by applying sound judgement to pricing and contract decisions across customer, manufacturer, and GPO contracts.

The Implementation Team in Medical Pricing Services handles contract administration, onboarding of new distribution customers, and GPO transitions while liaising with internal and external stakeholders to manage pricing initiatives.

Qualifications

• Bachelor's degree in a related field, or equivalent work experience preferred.
• 2-3 years of relevant experience preferred.
• Strong written, verbal, and interpersonal communication skills.
• Customer-facing experience preferred.
• Strong organizational, problem-solving, and relationship-building skills.
• Ability to effectively communicate with leadership, stakeholders, and customers.
• Proficiency in Microsoft Office applications, including Excel, Outlook, OneNote, PowerPoint, and Word.
• Strong analytical skills with attention to detail.

Responsibilities

• Coordinate with internal and external stakeholders to align pricing for customers, customer onboarding, GPO transfers, and customer disengagements from Cardinal Health. Manage case plans, resources, and customer commitments.
• Identify data requirements and gather relevant data to analyze complex problems, situations, or issues.
• Analyze complex situations by focusing on task details and breaking issues into manageable components.
• Draw insights and conclusions through logical analysis of complex situations and issues.
• Ensure a positive client experience by consistently meeting or exceeding expectations and delivering on service commitments and agreements.
• Show empathy for customer concerns and issues; identify customer needs and expectations and respond appropriately.
• Identify opportunities to improve efficiency while delivering accurate, high-quality transactions and services; manage resources to optimize cost-effectiveness.

Skills

Written communication

Verbal communication

Interpersonal skills

Customer-facing experience

Education

Bachelor's degree or equivalent

Tools

Excel

Outlook

OneNote

PowerPoint

Word

Job description

What Pricing Operations Contributes To Cardinal Health

Pricing Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement in decision making when operationalizing customer, manufacturer, and group purchasing contracts.

The Implementation Team within Medical Pricing Services is responsible for customer contract administration, as well as administering and reviewing pricing initiatives as appropriate. The team researches and resolves contract and eligibility issues while onboarding new Cardinal Health distribution customers and assisting customers with Group Purchasing Organization (GPO) transitions. They also serve as a liaison between internal and external key stakeholders and develop and manage customer relationships throughout the pricing and contract implementation process.

Responsibilities

• Coordinate with internal and external stakeholders to align pricing for customers, customer onboarding, GPO transfers, and customer disengagements from Cardinal Health. Manage case plans, resources, and customer commitments.
• Identify data requirements and gather relevant data to analyze complex problems, situations, or issues.
• Analyze complex situations by focusing on task details and breaking issues into manageable components.
• Draw insights and conclusions through logical analysis of complex situations and issues.
• Ensure a positive client experience by consistently meeting or exceeding expectations and delivering on service commitments and agreements.
• Show empathy for customer concerns and issues; identify customer needs and expectations and respond appropriately.
• Identify opportunities to improve efficiency while delivering accurate, high-quality transactions and services; manage resources to optimize cost-effectiveness.

Qualifications

• Bachelor's degree in a related field, or equivalent work experience preferred.
• 2-3 years of relevant experience preferred.
• Strong written, verbal, and interpersonal communication skills.
• Customer-facing experience preferred.
• Strong organizational, problem-solving, and relationship-building skills.
• Ability to effectively communicate with leadership, stakeholders, and customers.
• Proficiency in Microsoft Office applications, including Excel, Outlook, OneNote, PowerPoint, and Word.
• Strong analytical skills with attention to detail.

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes action to resolve
• Applies judgment within defined parameters
• Receives general guidance and may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Anticipated salary range

$57,000 - $73,400

Bonus eligible

No

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.