Intake Referral Coordinator

Southwest Network; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Health insurance (medical, dental &amp

Vision

Health Savings Account and Flexible Sp

Job summary

Southwest Network is seeking an intake referrals coordinator to process and coordinate member referrals, ensuring requests meet HIPAA requirements and are documented timely. The role requires healthcare experience, CPR/First Aid training, and a valid Arizona driver’s license.

The candidate should have an Associate’s degree or medical records certification and be proficient with EMR software and Microsoft Office. 21+ years old with fingerprint clearance is required.

Qualifications

• Associate's degree or medical records certification preferred.
• Minimum 1 year healthcare experience, preferably with medical records collection/disbursement.
• Arizona fingerprint clearance card required.
• CPR, First Aid and Therapeutic Options training required.
• Valid Arizona driver’s license.
• Must be at least 21 years old.

Responsibilities

• Process and coordinate member intake referrals.
• Receive and review service requests and coordinate appropriate referral interventions.
• Ensure requests include documentation and are processed timely and in accordance with HIPAA requirements.

Skills

Medical terminology

HIPAA compliance

Written & verbal communication

Confidentiality

Microsoft Office

Education

Associate's degree or medical records certification

Tools

EMR software

Job description

Description

Join the AMAZING team at Southwest Network!

POSITION OVERVIEW

Responsible for the processing and coordination of member intake referrals. Receives and reviews requests for services and coordinates appropriate referral interventions to meet the diverse needs of the members served by the organization. Ensure service requests include the necessary documentation and are processed timely and in accordance with Health Insurance Portability and Accountability Act (HIPAA) requirements.

As an employee, you will receive the following benefits:

• This position is offered at a fair, competitive salary.
• Affordable healthcare plans: Medical, Dental & Vision
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time: 10 paid holidays per year!
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program
• Employee Discounts

EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

• Associate's degree or successful completion of a medical records certification program preferred.
• Must have a minimum of 1 year of experience in healthcare, preferably working directly with the collection and disbursement of medical records.
• Must maintain a valid Arizona state fingerprint clearance card.
• Must be trained in CPR, First Aid and Therapeutic Options
• Must have and maintain a valid Arizona driver's license.
• Must be at least 21 years of age.

KNOWLEDGE, ABILITY and SKILLS

• Strong understanding of medical terms
• In-depth understanding of HIPAA guidelines
• Excellent written and verbal communication skills.
• Ability to maintain a high level of integrity and confidentiality of medical information.
  Must be competent in the use of electronic medical records software, as well as in the use of a computer, printer, copier, and telephone.
• Preferred typing skills of 25 to 40 WPM.
• Must be highly proficient in the use of Microsoft Office software, including Outlook, Word, and Excel.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.