Office Assistant

Southwest Network; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending

Paid time off

403b with company match

Disability insurance

Life insurance

Employee discounts

Family medical leave

IDShield protection

Legal Shield protection

Job summary

Southwest Network is seeking an administrative support specialist in Phoenix, AZ. You will handle phones, greet members, answer inquiries, and assist with data entry and clerical tasks to support clinical teams delivering timely services to members.

The role emphasizes strong customer service, Microsoft Office proficiency, and accurate data handling within HMS Scheduling System. This position is full-time and based on-site in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• One year of office experience preferred; medical office experience strongly preferred.
• Must be at least 21 years of age.

Responsibilities

• Provide administrative support including answering phones and greeting members.
• Assist with data entry and clerical tasks for clinical teams.
• Answer questions and help members with requests.

Skills

Customer service

Writing

Interpersonal communication

Typing 25–50 WPM

Organizational skills

Microsoft Office

HMS Scheduling System

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

HMS Scheduling System

Job description

Description

Come and join the AMAZING Southwest Network Team!

If you are an individual who enjoys working in a fast-paced environment while making a difference, this is the position for you. You will provide administrative support, such as answering phones, greeting our members, answering their questions, and helping them with requests. You will provide administrative support, data entry and clerical services to our caring and dedicated clinical teams so they can provide efficient, quality care and timely services to our members.

REQUIREMENTS

Education, Certification, and Experience Requirements

• Must possess a high school or equivalency diploma
• One year prior office experience preferred; prior medical office experience strongly preferred
• Must be at least 21 years of age.

Knowledge, Ability, and Skills

• Must possess excellent customer service skills
• Requires strong writing, verbal and interpersonal communication skills
• Knowledge and use of general mathematics is required
• Strong organizational skills and the ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 50 WPM is preferred
• Must be competent in Microsoft Office software
• Previous experience using the HMS Scheduling System is preferred

COMPENSATION and BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Bilingual stipend available
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program and Employee Discounts
• Family Medical Leave
• Hearing Discount Program
• Virta Prediabetes Reversal Program
• IDShield and Legal Shield Protection

When you consider everything - the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others - it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an Equal Opportunity Employer.

ABOUT SOUTHWEST NETWORK

Southwest Network provides integrated behavioral and physical health services, caring for the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.