Referral Coordinator

Socket.dev; Morristown (TN); On-site; USD 17,000 - 24,000; Full time

Job summary

River Valley Health in Morristown, TN is seeking a Referral Coordinator to manage patient referrals for specialists, verify insurance eligibility, and communicate appointment instructions in a primary care setting. The role emphasizes timely follow-up, clear patient communication, and accurate referral tracking.

It is full-time with 40 hours per week, Monday to Friday 8:00am–5:00pm, no weekends or major holidays.

Qualifications

• High school diploma or equivalent.
• Proficient computer skills.
• Previous healthcare experience preferred but not required.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Process incoming and outgoing patient referrals for specialists, diagnostic tests, treatments, or other healthcare services.
• Verify patient insurance eligibility and coverage for referred services.
• Communicate with patients to inform them of referral appointments, instructions, and necessary preparations.
• Track and monitor referrals to ensure timely follow-up and appointments.

Skills

Bilingual

Proficient computer skills

Education

High school diploma or equivalent

Job description

Referral Coordinator

Monday to Friday 8:00am – 5:00pm (no weekends, nights, or major holidays)

Full-time, 40/hour per week

Pay startsat$15 an hour with increases available based on performance.

Locations available

Morristown,TN, In-Person

Who we are:

River Valley Health is a comprehensive Federally Qualified Health Center caring for over 70,000 patients across 13 counties in Tennessee. We provide integrated primary medical, behavioral, dental, optometry, and clinical pharmacy services through our nationally recognized integrated model of care. We are committed to serving our mission to care for all, regardless of ability to pay, through innovation, excellence, and teamwork.

Key Responsibilities:

• Process incoming and outgoing patient referrals for specialists, diagnostic tests, treatments, or other healthcare services.


• Verify patient insurance eligibility and coverage for referred services.


• Communicate with patients to inform them of referral appointments, instructions, and necessary preparations.


• Track and monitor referrals to ensure timely follow-up and appointments.

Qualifications:

• High school diplomaor equivalent.


• Proficient computer skills.


• Previous experience in healthcare preferred but not required.


• Bilingualcandidates are strongly encouraged to apply.

Why join us:

• Be part of a nonprofit organization focused on community health that values your work/life balance.


• Work with a dedicated team of professionals.


• Enjoy a comprehensive benefits package, including competitive PTO package.

Equal Opportunity Employer. Job description subject to change.