Referral Coordinator

P3 Health Partners; Las Vegas (NV); On-site; USD 28,000 - 34,000; Full time

Job summary

P3 Health Partners, Inc. in Las Vegas, NV is seeking a Referral Coordinator to manage and process referrals to internal and external specialists.

You will act as the liaison between P3 Medical Group and network providers, schedule appointments, verify insurance, and handle EMR tasks while delivering patient-centered service. Ideal candidates have a High School Diploma or GED, at least 2 years in a referral coordination role, and experience with EMR and Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Minimum of two (2) years of experience as a Referral Coordinator.
• Minimum of two (2) years of experience working with Electronic Medical Records (EMR).
• Minimum of five (5) years of experience in a healthcare or clinical setting.
• Experience with Microsoft Office products.

Responsibilities

• Initiate referrals within timetable guidelines.
• Build and manage routine and urgent referrals to specialty network providers (following all specific guidelines required by these providers).
• Prepare and process all necessary chart documents and information to the referral source.
• Communicate with the specialty network providers.
• Schedule appointments with specialty network providers, when applicable.
• Communicate with the patients.
• Verify patient insurance eligibility.
• Complete Electronic Medical Record (EMR) tasks.
• Process an average of 35 referrals per day.
• Documentation of all referrals related interactions.
• Communicate with providers/staff promptly.
• Back up to the main patient support center team.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Attention to detail

Education

High School Diploma or GED

Tools

EMR system experience

Microsoft Office

Job description

9280 W. Sunset Rd
Suite 200
Las Vegas, NV 89148, USA

• On-site
• Medical Group
• Full-Time
• Requisition #: REFER002850

Description

People. Passion. Purpose.

At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.

We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness guidance.

We are looking for a Referral Coordinator. If you are passionate about your work; eager to have fun; and motivated to be part of a fast-growing organization in Las Vegas, NV, then you should consider joining our team.

Overall Purpose:

The Referral Coordinator will be responsible for processing all routine and urgent referrals to providers for the purpose of obtaining specialist care by our internal and external specialty providers. The Referral Coordinator will function as the liaison between P3 Medical Group and all network specialty providers. This will include a significant amount of interaction with clinic staff, as well as paperwork handling to submit the referrals, faxing, scanning and telephone calls to the patients and specialty providers.

Essential Functions and Responsibilities

• Initiate referrals within timetable guidelines
• Build and manage routine and urgent referrals to specialty network providers (following all specific guidelines required by these providers)
• Prepare and process all necessary chart documents and information to the referral source
• Communicate with the specialty network providers
• Schedule appointments with specialty network providers, when applicable
• Communicate with the patients
• Verify patient insurance eligibility
• Complete Electronic Medical Record (EMR) tasks
• Process an average of 35 referrals per day
• Documentation of all referrals related interactions
• Communicate with providers/staff promptly
• Back up to the main patient support center team

Every P3 employee will strive to maximize their performance and contribution to P3 Medical Group and the community we serve every day. Employees are expected to work in a manner that fosters personalized care as the central principle, as well as demonstrate a commitment to quality, communication and collaboration. Employees should also demonstrate the highest standards of personal integrity, professionalism and competence.

Education and Experience

• High School Diploma or GED required
• Minimum of two (2) years of experience as a Referral Coordinator
• Minimum of two (2) years of experience working with Electronic Medical Records (EMR)
• Minimum of five (5) years of experience in a healthcare or clinical setting
• Experience with Microsoft Office products

Knowledge, Skills and Abilities

• Bilingual (English/Spanish) is desirable
• Possess a high-standard of professionalism
• Possess good customer service in verbal and written communication
• Possess strong people skills and ability to work well with others
• Ability to effectively manage changing situations
• Work independently as well as in a group setting
• Ability to multi-task, work with interruptions and meet deadlines

Pay range: $20-25/hr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.