Referral Coordinator

Golden Valley Memorial Hospital; Clinton (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Referral Coordinator to manage patient referrals and ensure timely completion of specialty care processes. This role is pivotal in assisting both providers and patients, facilitating communication, and supporting the centralized scheduling team. The ideal candidate will possess strong communication skills, a high school diploma, and proficiency in data entry and Microsoft Office. Join a collaborative environment where your contributions will significantly impact patient care and service efficiency, making a difference in the lives of those you assist.

Qualifications

• High school diploma required; strong communication skills essential.
• Proficiency in data entry and Microsoft Office is necessary.

Responsibilities

• Manage processing and coordination of patient referrals.
• Assist providers and patients throughout the referral process.

Skills

Effective oral and written communication skills

Ability to communicate with patients and providers

Data entry

Microsoft Office proficiency

Understanding of basic medical terminology

Education

High school diploma or equivalent

Job description

Full Time · Days 8-hour shifts · 8:30a-5p M-F

This position manages the processing and coordination of patient referrals both internally within GVMH and externally with referring providers. This role involves assisting providers and patients throughout the referral process for specialty care and diagnostic services to ensure timely completion. Additionally, the referral coordinator provides backup support to the centralized scheduling team and facilitates obtaining necessary prior authorizations for select insurance plans. The position reports directly to the Director of Scheduling & Referral Coordination.

Required:

1. High school diploma or equivalent
2. Effective oral and written communication skills
3. Ability to clearly communicate with patients, providers, visitors, insurance companies, and employees both over the phone and in person
4. Ability to read and understand basic medical terminology, findings, and results
5. Data entry and Microsoft Office proficiency

Starting Range: $16.59 - $18.25

Our competitive salary package is adjusted to align with the candidate's relevant experience and skills.