Referral Coordinator

Lawndale Christian Health Center; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance including Dental, Vision & Pharmacy Benefits

Paid time off / Paid holidays

Educational Reimbursement

Home Buyer Assistance Program

Retirement Contributions

Job summary

Lawndale Christian Health Center seeks a Referral Coordinator to join its care teams. This role involves referral coordination, insurance verification, and patient communication regarding specialty appointments. Candidates should possess excellent communication skills, be organized, and thrive in a fast-paced environment.

A B.S./B.A. in a relevant field and 2+ years of experience are preferred. Benefits include health insurance, paid time off, and educational reimbursement.

Qualifications

• Proven ability to work in a fast-paced environment.
• Experience in a multi-cultural setting is advantageous.
• Willingness to work flexible hours as needed.

Responsibilities

• Coordinate referrals and manage patient communications.
• Verify insurance and secure authorizations for specialty appointments.
• Collaborate with care team members to improve patient care.

Skills

Excellent communication skills

Multi-tasking

Cultural competency

Organizational skills

Flexibility to work evenings/weekends

Education

B.S./B.A. in social/health sciences or nursing

Job description

Mission

Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities.

Position Summary

The Referral Coordinators are core members of Lawndale Christian Health Center’s care teams, defined as a small group of clinical and non-clinical professionals working together to manage the health of a defined population of patients. Referral Coordinators are responsible for referral coordination, insurance verification and authorization, and patient communication about specialty appointments. Referral Coordinators will work alongside site managers and other members of the care team, delegating tasks and managing daily workflow. Referral Coordinators must be proactive, well‑organized, and function well in a fast‑paced clinic environment.

Qualifications

• Demonstrates excellent communication skills.
• Strong ability to multi‑task and work well in a fast‑paced environments
• Requires experience and demonstrated abilities for working in a multi‑cultural setting.
• Ability to organize and prioritize work appropriately.
• Flexibility to work evenings and/or weekends if necessary.
• Embraces and personifies the mission of the Lawndale Christian Health Center, by performing work in a whole person way, providing for the physical, emotional, and spiritual needs of staff members and patients.

Required Knowledge, Experience, Or Licensure/Registration

• B.S./B.A. in social/health sciences, nursing, or related degree preferred
• Two or more years of relevant experience preferred

Lawndale Benefits Include

• Health Insurance including Dental, Vision & Pharmacy Benefits
• Paid time off / Paid holidays
• Educational Reimbursement
• Home Buyer Assistance Program
• Retirement Contributions and more....