Referral Care Coordinator - Rehabilitation

SEARHC; Juneau, Northern (AK, KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

SEARHC is seeking a Referral Care Coordinator in Juneau, AK to provide care coordination for patients with medical referrals.Responsibilities include scheduling appointments, maintaining referral data in EHR, coordinating travel and housing, and communicating with patients about care plans.

The role requires strong communication skills, data entry proficiency, and knowledge of tribal health programs. Benefits include comprehensive coverage and time off.

Qualifications

• High School Diploma or equivalent required.
• 2 years working with the public in person and on the phone preferred.
• 1 year working in the health care field or 6 months education in a health care related field preferred.
• Knowledge of tribal health programs, referral processes and alternate resources.

Responsibilities

• Facilitates referrals for patients including the technical and clerical components of the request(s).
• Inputs data into the designated database(s) and electronic health record for ease of communication across the consortium.
• Schedules or facilitates the scheduling of appointments.
• Provides prompt feedback regarding issues related to care coordination, seeking assistance when appropriate.
• Maintains patient referral information electronically.
• Consults with appropriate staff for questions regarding eligibility status of patients.
• Coordinates travel for patients of all ages through SEARHC and related agencies; arranges reservations for travel, lodging and transport.

Skills

Oral and written communication

Database usage

Computer skills

Education

High School Diploma or equivalent

Tools

EHR system

Job description

## Referral Care Coordinator - RehabilitationApplylocations: AK - Juneautime type: Full timeposted on: Posted Todayjob requisition id: JR102767Pay Range:$25.00 - $30.04Provides care coordination for patients with medical referrals. Care coordination includes the logistical interface that includes making appointments, scheduling, checking alternative resources and facilitating connections to resources, making housing and travel arrangements. Other items directly related to care coordination may be requested through need or delegation.SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.**Shift Details*** M-F 8-5**Key Essential Functions and Accountabilities of the Job*** Facilitates referrals for patients including the technical and clerical components of the request(s), including any insurance authorizations that may be required for travel and/or appointments. + Inputs data into the designated database(s) and electronic health record for ease of communication across the consortium. + Schedules or facilitates the scheduling of appointments. + Provides prompt feedback regarding issues related to care coordination, seeking assistance when appropriate. + Maintains patient referral information electronically. + Consults with appropriate staff for questions regarding eligibility status of patients. + Responsible for timely communication with patients regarding care coordination – appointments, scheduling, housing and travel.* Coordinates travel for patients of all ages through SEARHC, the Alaska Tribal Health System, and other external agencies. Arranges reservations for patient travel, including air, ferry, lodging and ground transportation in compliance with SEARHC policies and procedures.* Other duties as assigned.**Additional Details:****Education, Certifications, and Licenses Required*** High School Diploma or equivalent – required**Experience Required*** 2 years working with the public in person and on the phone - preferred.* 1 year working in the health care field \*or\* 6 months education in a health care related field - preferred.**Knowledge of*** Understanding of tribal health programs, referral process and alternate resources* Knowledge and demonstrated use of customer service principles* Knowledge of data entry, retrieval and reporting**Skills in*** Effective oral and written communication skills* Skills in using a database* Skills in operating a computer utilizing a variety of software applications**Ability to*** Ability to multi-task and work independently in a fast-paced environment* Ability to respond quickly in urgent situations with attention to detail* Ability to problem solve and use conflict resolution skills**Position Information:**Work Shift:OT 8/40*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*### About Southeast Alaska Regional Health Consortium**We Want You to Join our Team** Southeast Alaska is home to some of the world’s most breathtaking landscapes, proudest Native cultures, and thriving pioneer spirits. SouthEast Alaska Regional Health Consortium (SEARHC) helps to keep it healthy.Every career with SEARHC comes with a positive work culture, a team with shared values, and competitive benefits. SEARHC offers sign-on bonuses for Registered Nurses, Hot Jobs and Certified Nurses Assistants.At SEARHC, we are passionate about enhancing the health and wellbeing of our team as well as the communities we serve.We Embody our Values: Respect Cultural Identity Service Professionalism Compassion