Referral & Care Coordination Specialist (Intake)

Dynamic Access LLC; Richardson (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Dynamic Access LLC in Richardson, TX is seeking an Intake Coordinator to provide administrative and logistical support for home infusion referral intake, reviewing referrals and assigning them to the appropriate field nurses.

You will coordinate communication between pharmacies, infusion nurses, and leadership, match patients with qualified RNs by location and availability, ensure accurate scheduling, and maintain timely starts of care with compliant documentation.

Qualifications

• Experience in healthcare intake, admissions, or referral coordination.
• High school diploma or equivalent; additional healthcare certification is a plus.
• Strong organizational and time-management skills with attention to detail.
• Excellent communication and customer-service abilities when engaging with patients and providers.
• Proficiency with EHR or intake software systems.
• Ability to work independently and in a collaborative, fast-paced team.
• Commitment to an inclusive, patient-centered work environment.

Responsibilities

• Receive, review, and process new patient referrals from pharmacy partners and providers.
• Verify completeness of clinical and insurance authorizations before scheduling.
• Match referrals with available RNs based on geography and skills.
• Communicate case details and ensure necessary orders and documentation are ready.
• Enter and maintain accurate patient data in the EHR and company systems.
• Coordinate with teams to ensure timely care initiation.
• Maintain professional communication with patients, families, and providers.
• Ensure intake processes meet HIPAA and accreditation standards.

Skills

Healthcare coordination

Communication

Patient scheduling

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Dynamic Access LLC in Richardson, TX is seeking an Intake Coordinator to provide administrative and logistical support for home infusion referral intake, reviewing referrals and assigning them to the appropriate field nurses.

You will coordinate communication between pharmacies, infusion nurses, and leadership, match patients with qualified RNs by location and availability, ensure accurate scheduling, and maintain timely starts of care with compliant documentation.