Referral & Authorization Specialist

Baptist Health Care; Town of Florida (NY); On-site; USD 32,000 - 48,000; Full time

Job summary

Baptist Health Care in Florida is seeking a Referral Coordinator for the Physical Medicine & Rehabilitation/Andrews Institute to manage referrals, authorizations, and communications with patients and providers. You will document interactions, update demographics, and coordinate with insurers and staff to ensure timely access to services.

The role emphasizes strong communication, organizational skills, and proficiency with practice management software, with a typical full-time schedule M-F in a

Qualifications

• Must have good communication skills verbally and written.
• Skilled in organizing work and prioritizing tasks.
• Proficient with computers and related software applications.

Responsibilities

• Responsible for timely processing of incoming and/or outgoing referrals and orders.
• Documents all interactions with patients and insurance companies in the chart or systems.
• Obtains prior authorizations for appointments and procedures.
• Updates patient demographics in the practice management system.
• Receives and routes calls in a prompt, courteous manner.
• Works with Baptist Medical Group Representatives, facilities, insurers, patients and families.

Skills

Communication

Organizational skills

Prioritization

Computer literacy

Customer service

Education

High School Diploma or equivalent

Job description

Baptist Health Care in Florida is seeking a Referral Coordinator for the Physical Medicine & Rehabilitation/Andrews Institute to manage referrals, authorizations, and communications with patients and providers. You will document interactions, update demographics, and coordinate with insurers and staff to ensure timely access to services.

The role emphasizes strong communication, organizational skills, and proficiency with practice management software, with a typical full-time schedule M-F in a