Referral & Authorization Coordinator (Temp)

Ultipro; Escondido (CA); On-site; USD 63,039,000 - 84,210,000; Full time

Job summary

Neighborhood Healthcare is seeking a Referrals and Authorizations Clerk (Temporary) to coordinate referrals and follow-up care for clinic patients. The role includes processing referral requests, scheduling, and maintaining timely communication with patients and providers.

Responsibilities include eligibility checks, EMR documentation, and proactive re-authorization across clients to avoid lapses in care. This is a full-time, on-site position for about 3 months with a focus on patient advocacy

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish highly preferred.
• One year patient services/referrals experience in medical office environment preferred.
• Knowledge of CPT/ICD-10 and medical terminology preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Performs eligibility checks and processes referrals.
• Communicates referral details and appointment information to patients.
• Tracks referrals in EMR and maintains status updates.
• Coordinates re-authorizations across clients and payors with clinical teams.
• Advocates with patients regarding referral costs and insurance issues.

Skills

Bilingual

Education

High school diploma/GED

Job description

Neighborhood Healthcare is seeking a Referrals and Authorizations Clerk (Temporary) to coordinate referrals and follow-up care for clinic patients. The role includes processing referral requests, scheduling, and maintaining timely communication with patients and providers.

Responsibilities include eligibility checks, EMR documentation, and proactive re-authorization across clients to avoid lapses in care. This is a full-time, on-site position for about 3 months with a focus on patient advocacy