Referral & Authorization Coordinator

Springfield Clinic; Springfield (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Springfield Clinic is seeking a PAS Referral Specialist to manage referrals and schedule appointments across multiple specialties for patients. The role works with clinical teams to ensure timely referrals, align with PCP preferences, and meet payer requirements where possible.

You will handle authorizations, coordinate communications with patients and offices, maintain documentation, and adhere to HIPAA and clinic policies while supporting efficient and safe patient care.

Qualifications

• High School diploma or GED preferred.
• Comfortable with technology.
• 2–3 years college coursework preferred.
• Minimum one year medical office experience.

Responsibilities

• Process referrals for multiple specialties and schedule appointments.
• Obtain necessary referrals and pre-authorizations.
• Communicate appointment details to patients, providers, and offices.
• Maintain documentation and ensure HIPAA compliance.
• Coordinate with insurance payer requirements and document interactions.

Skills

EHR documentation

Allscripts

Athena

Microsoft Excel

Insurance knowledge

Medical terminology

Communication skills

Organization

Education

High School diploma or GED

2–3 years college coursework

1 year medical office experience

Tools

Allscripts EHR

Athena EHR

Microsoft Office

Job description

Springfield Clinic is seeking a PAS Referral Specialist to manage referrals and schedule appointments across multiple specialties for patients. The role works with clinical teams to ensure timely referrals, align with PCP preferences, and meet payer requirements where possible.

You will handle authorizations, coordinate communications with patients and offices, maintain documentation, and adhere to HIPAA and clinic policies while supporting efficient and safe patient care.