Referral & Authorization Coordinator

Baptist Health; Birmingham (AL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) Retirement Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off

Life Insurance

Extended Leave Plan

Family Care

Paid Parental Leave

Pet Insurance

Car Insurance

Tuition reimbursement

Student debt assistance

Job summary

Baptist Health is seeking a highly organized and customer-focused Referral Coordinator I to support patients, providers, and clinical teams by managing referrals, authorizations, and insurance verification. This role ensures timely access to specialty care and diagnostic services.

Full-Time | Day Shift. ALL BENEFITS START DAY ONE and a comprehensive package including medical, dental, vision, 403(b), HSA, FSA, PTO, life insurance, and more.

Qualifications

• High School Diploma or GED required.
• Medical terminology knowledge preferred.
• Two years of related healthcare or medical office experience preferred.
• Referral, authorization, or insurance verification experience preferred.
• Strong computer, communication, and organizational skills.

Responsibilities

• Process internal and external referrals and authorizations
• Verify insurance coverage and obtain prior authorizations
• Coordinate patient appointments and follow-up care
• Update patient information in the EHR system
• Communicate with providers, patients, and insurance companies
• Support quality patient care through exceptional customer service

Skills

Medical terminology knowledge

Communication skills

Organizational skills

Computer skills

Education

High School Diploma or GED

Job description

Baptist Health is seeking a highly organized and customer-focused Referral Coordinator I to support patients, providers, and clinical teams by managing referrals, authorizations, and insurance verification. This role ensures timely access to specialty care and diagnostic services.

Full-Time | Day Shift. ALL BENEFITS START DAY ONE and a comprehensive package including medical, dental, vision, 403(b), HSA, FSA, PTO, life insurance, and more.