Referral and Authorization Coordinator - Multi Specialty

University of California - Riverside; Oakland (CA); Hybrid; USD 35,000 - 50,000; Full time

Job summary

University of California - Riverside is seeking a patient access coordinator to manage authorizations and referrals for outpatient services. You will secure incoming and outgoing approvals, prepare physician review files, and work with healthcare partners to ensure proper documentation for patient flow between clinics and specialists.

This position may be remote or at various UCR Health clinic locations and may require evening, weekend, or holiday shifts to support clinic operations.

Qualifications

• Coordinate incoming and outgoing patient authorizations and referrals.
• Prepare files for physician review to determine patient suitability for clinic visits.
• Collaborate with other healthcare entities to obtain and transmit necessary documentation.

Responsibilities

• Coordinate incoming and outgoing patient authorizations and referrals for healthcare services.
• For incoming patients, review referrals, collect information, and prepare files for physician review.
• Coordinate with other healthcare entities to ensure proper documentation is obtained and sent to facilitate patient access to specialists.
• Occasionally assist in the call center to support clinic and patient operations.

Job description

This position will provide a broad array of services for outpatient clinics and serve as the subject matter expert responsible for coordinating the delivery of healthcare services to patients by securing all incoming and outgoing patient authorizations and referrals for healthcare services. For incoming patients to UCR Health - reviews referral, obtains information, prepares a file for the physician review for a determination on whether the patient can be seen in the clinic. For current patients, works with other healthcare entities to ensure proper documentation is obtained and sent to the other entity to facilitate the patient to be seen by other specialists, providers, hospitals, etc. At times, may work in the call center to facilitate clinic and patient operations. This position may be assigned to work remotely and at various UCR Health clinic locations. This position may be required to work different shifts, including evenings, weekends, and holidays.

The full salary range for this position is $25.38 - $35.97 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.