Reference Data Services Analyst - NAM Shift

Citi; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Citi is seeking a Reference Data Services Analyst for its New York office. The role involves monitoring and analyzing data, formulating policies, and ensuring data quality for client accounts. Candidates should have 2-4 years of experience in data management within a financial services environment and a relevant degree. This position offers the opportunity to make impactful contributions while working in a team-oriented setting.

As a key member of the team, you will also provide guidance to junior staff and take part in project management initiatives. Our commitment to diversity ensures that qualified applicants receive fair consideration.

Qualifications

• 2-4 years of relevant experience in client/counterparty/account data management.
• Good awareness of client needs and expectations.
• Financial services related qualifications (e.g. IAQ or similar).

Responsibilities

• Oversee the creation and maintenance of customer accounts and pricing data.
• Identify opportunities for improvements to quality of data.
• Provide direction and guidance to team while evaluating performance.

Skills

Client data management

Policy formulation

Data analysis

Education

Bachelor’s/University degree or equivalent experience

Job description

Reference Data Services Analyst - NAM Shift

Job Req Id: 26973265

Location(s): City of Taguig, Metro Manila, Philippines

Job Type: On-Site/Resident

Posted: Jul. 01, 2026

Job Overview

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities

• Willing to work in NAM shift.
• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels
• Acts as backup for manager
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-4 years of relevant experience in client/counterparty/account data management within a global financial services organization
• Good awareness of client needs/expectations
• Financial services related qualifications (e.g. IAQ or similar)

Education

• Bachelor’s/University degree or equivalent experience

EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.