Reference Data Services Junior Analyst - EMEA & NAM Shift

Citi; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Citi in New York is seeking a Reference Data Services Junior Analyst for their EMEA and NAM shift. This role involves managing data remediation processes and providing high-quality service to internal stakeholders. Candidates should have a bachelor’s degree and relevant experience in maintaining client data within financial services.

The successful applicant will own projects, demonstrate accountability, and ensure data quality while collaborating with global teams. Compliance and risk assessment are also critical aspects of this role.

Qualifications

• Ability to manage various data remediation work streams.
• Experience maintaining client data in capital markets.
• Takes ownership and is accountable for tasks.
• Ability to troubleshoot and escalate issues.
• Relevant financial services qualifications.

Responsibilities

• Willingness to work in EMEA and NAM shifts.
• Remediates data in Clients and Security Coding systems.
• Performs trend analysis and identifies root causes.
• Ensures data quality through global team collaboration.
• Provides high-level customer service to stakeholders.
• Manages ad-hoc projects from start to finish.
• Provides metrics to management.
• Assesses risks in business decisions.

Skills

Data remediation

Client static data maintenance

Ownership and accountability

Issue identification and troubleshooting

Financial services knowledge

Education

Bachelor's/University degree or equivalent experience

Job description

Reference Data Services Junior Analyst - EMEA & NAM Shift

Location: City of Taguig, Metro Manila, Philippines

Job Type: On‑Site/Resident

Posted: Jul. 02, 2026

Job Overview

The Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities

• Willing to work in EMEA and NAM shift.
• Remediates data in the Clients and Security Coding systems.
• Performs trend analysis and identifying root causes; implements or suggests solutions based on the root cause analysis.
• Liaises with other teams globally to ensure data quality is remediated.
• Provides a high level of customer service to our internal stakeholders.
• Owns ad‑hoc projects from inception through to completion.
• Provides tangible metrics to Management.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Managing various data remediation work streams Projects Knowledge.
• Experience of maintaining client static data within a capital markets environment.
• Takes ownership of allocated work and is accountable.
• Able to identify, trouble‑shoot issues and ultimately escalates.
• Financial services related qualifications.

Education

• Bachelor’s/University degree or equivalent experience.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.