Reductions Team Lead: Personal Injury Negotiations

The Ward Law Group, PL; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

401(k) Retirement Plan

Health Insurance

Paid time off and holidays

Professional development

Job summary

The Ward Law Group in Miami Lakes, FL is seeking a hands-on Reductions Team Lead with plaintiff personal injury experience to coach specialists, move cases toward closing, and negotiate medical balances under attorney supervision. This role suits an experienced reductions professional aiming for leadership and team development while staying engaged in the work.

Ideal candidates will have at least 3 years in PI reductions, lien resolution, or settlement closing, with 1 year of leadership.

Qualifications

• Minimum 3 years of personal injury reductions, lien resolution, medical bill reductions, or settlement closing experience within a plaintiff personal injury law firm.
• Minimum 1 year of experience leading, training, mentoring, or supervising team members.
• Strong experience using case management software, reporting tools, and productivity tracking metrics.

Responsibilities

• Lead daily reductions workflows, prioritize assignments, and help specialists resolve obstacles that delay settlement disbursements.
• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Manage your own reductions caseload while coaching team members on negotiation strategies, documentation, and follow‑through.
• Track reduction results, turnaround times, case volume, and aging files; take action to keep work moving.
• Review balances, written reduction agreements, and closing documentation for accuracy; coordinate with attorneys and closing staff.
• Escalate legal questions and disputed liens to the appropriate attorney.

Skills

Bilingual English and Spanish

Negotiation skills

Leadership/mentoring

Strong organization & communication

Litify experience

Tools

Litify

Job description

The Ward Law Group in Miami Lakes, FL is seeking a hands-on Reductions Team Lead with plaintiff personal injury experience to coach specialists, move cases toward closing, and negotiate medical balances under attorney supervision. This role suits an experienced reductions professional aiming for leadership and team development while staying engaged in the work.

Ideal candidates will have at least 3 years in PI reductions, lien resolution, or settlement closing, with 1 year of leadership.