Reduction Specialist | Personal Injury

The Ward Law Group, PL; Miami (FL); On-site; USD 62,000 - 86,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life Insurance

Disability insurance

HSA

Job summary

The Ward Law Group in Miami is seeking a Personal Injury Reductions Specialist to negotiate medical balances and move cases toward closing. You will handle high-volume reductions with attention to detail, under attorney supervision, to maximize client recoveries.

Ideal candidates have 2+ years of hands-on personal injury reductions, experience negotiating hospital/provider balances, and strong client communication skills in English and Spanish. Office-based, full-time role in Miami Lakes.

Qualifications

• Bilingual English and Spanish required.
• Experience negotiating hospital and medical provider balances.
• Experience managing reductions from balance verification to closing.
• Ability to explain strategies and show measurable results.

Responsibilities

• Negotiate hospital liens and medical balances under attorney supervision.
• Review medical bills and verify balances and insurance payments.
• Submit reduction requests and obtain written confirmations.
• Maintain accurate balances, notes, and case updates in Litify.
• Coordinate with attorneys and staff to verify closing figures.

Skills

Bilingual English and Spanish

Hospital/provider reductions

High-volume reductions caseload

Litify experience

Tools

Litify

Job description

Join an Award-Winning Personal Injury Law Firm

At The Ward Law Group, our mission is simple:

Changing Lives. One Client at a Time

Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.

We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.

Our Core Values

Faith– We act with integrity, honesty, and purpose in everything we do.

Accountability– We take ownership of our work, our commitments, and the results we deliver.

Leadership– We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams.

Loyalty– We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community.

Service to Our Clients– We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success.

Service to Our Teammates– We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive.

Service to Our Community– We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work.

If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time.

Job Description

Put your negotiation skills to work helping injured clients keep more of their settlement.

The Ward Law Group is seeking an experienced Personal Injury Reductions Specialist to negotiate medical balances and move settled cases toward closing. If you take ownership of your files, follow through consistently, and deliver results in a high-volume environment, we want to hear from you.

What You’ll Do

• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
• Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
• Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
• Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
• Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
• Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
• Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.

What You Bring

• At least two years of hands‑on plaintiff personal injury reductions experience.
• Direct experience negotiating hospital and medical provider balances, with the ability to explain your strategies and measurable results.
• Experience independently managing reductions from balance verification through written agreements and closing coordination.
• Bilingual English and Spanish, with strong negotiation and client communication skills.
• Ability to manage a high-volume caseload using legal case management software; Litify experience preferred.

Qualifications

• Bilingual English and Spanish.
• Experience negotiating hospital and provider reductions.
• Experience preparing closing statements and settlement disbursements.
• Knowledge of PIP, health insurance liens, Letters of Protection (LOPs), and medical provider billing practices.

Location

This position is open to work at our office 5 days a week.

• Office Locations:7900NW 154th Street, Suite 101 Miami Lakes, FL 33016
• Position Type:Full Time (8:30 AM - 5 PM EST)

Additional Information

• Competitive salary commensurate with experience
• Professional development and continuing education support
• Collaborative, growth-oriented team environment
• Hospital plans
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long‑term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Tuition Assistance
• Paid time off and paid holidays

Join Our Team

At The Ward Law Group, every role contributes to changing lives.

If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.

The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.

At The Ward Law Group, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.