Lead Reductions Specialist — Personal Injury

The Ward Law Group, PL; Miami (FL); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive salary commensurate with经验

Professional development support

401(k) Retirement Plan

Life Insurance

Disability

HSA & DCFSA

Paid time off

Job summary

The Ward Law Group, a leading plaintiff personal injury law firm in Florida, seeks a hands-on Reductions Team Lead to coach specialists, move cases toward closing, and negotiate medical balances under attorney supervision.

Bring at least two years in reductions, with hospital and medical provider negotiations, plus leadership experience and strong organizational skills. This on-site role offers growth within a collaborative, award-winning firm and a path to senior leadership.

Qualifications

• Bilingual English and Spanish proficiency.
• Minimum 3 years of personal injury reductions, lien resolution, medical bill reductions, or settlement closing experience within a plaintiff personal injury law firm.
• Minimum 1 year of experience leading, training, mentoring, or supervising team members.
• Strong experience using case management software, reporting tools, and productivity tracking metrics.

Responsibilities

• Lead daily reductions workflows, prioritize assignments, and help specialists resolve obstacles that delay settlement disbursements.
• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Manage your own reductions caseload while coaching team members on negotiation strategies, documentation, and follow‑through.
• Track reduction results, turnaround times, case volume, and aging files; take action to keep work moving.
• Review balances, written reduction agreements, and closing documentation for accuracy; coordinate with attorneys and closing staff.
• Escalate legal questions and disputed liens to the appropriate attorney.

Skills

Negotiation

Leadership/Coaching

Communication

Bilingual English/Spanish

Tools

Litify

Salesforce

Job description

The Ward Law Group, a leading plaintiff personal injury law firm in Florida, seeks a hands-on Reductions Team Lead to coach specialists, move cases toward closing, and negotiate medical balances under attorney supervision.

Bring at least two years in reductions, with hospital and medical provider negotiations, plus leadership experience and strong organizational skills. This on-site role offers growth within a collaborative, award-winning firm and a path to senior leadership.