RedLion Wireless Sales Representative- Riverhead, NY

RedLion Mobility; Town of Riverhead (NY); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401(k)

Monthly commission opportunities

Annual top-performer trip

Descripción de la vacante

RedLion Mobility is hiring in New York to join our fast-growing retail team. You will work in our branded stores, engaging residential customers and guiding them to the right telecom bundles including mobile, internet, TV and voice services.

The role focuses on delivering a positive customer experience, meeting sales targets, and contributing to a performance-driven culture. Flexible scheduling and the potential for a weekly commission structure are included.

Formación

• 1+ year of customer-facing sales experience
• Ability to engage walk-in customers and explain plans/promotions clearly
• Experience selling telecom services is a strong plus
• Must be able to stand for extended periods and lift up to 35 lbs

Responsabilidades

• Engage customers and present telecom products and services
• Sell mobile, internet, cable, TV, and related services
• Identify customer needs and recommend suitable packages
• Upsell and cross-sell to maximize sales and meet targets
• Maintain positive customer experience and achieve NPS goals

Conocimientos

Customer-facing sales

Upselling

Communication skills

Product knowledge

Educación

High school diploma or GED

Descripción del empleo

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Hourly Base Rate: $20/hour + unlimited commission

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.

• Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
• Must have a high school diploma or GED.
• Must be able to proactively engage walk-up customers, explain plans and promotions clearly, handle objections, and build repeat-customer relationships.
• Must be eligible to work in the United States.
• Must be able to travel within a 35-mile radius and have reliable transportation.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.

• Medical, Dental, Vision, and 401(k)

• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers