RedLion Wireless Retail Sales Associate Amarillo TX

RedLion Mobility; Amarillo (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid training

Monthly commission opportunities

Promotion and advancement

Growth programs

Top performer trip opportunity

Job summary

RedLion Mobility in Amarillo is seeking a Wireless Retail Sales Associate to help customers select mobile, internet, TV, and related services in our busy store.

You will engage walk-in customers, explain plans and promotions, upsell and cross-sell, and strive to meet sales targets while delivering friendly, solution-focused service. Flexibility for evenings, weekends and travel within 35 miles is required.

Qualifications

• High school diploma or GED required.
• Experience in customer-facing sales preferred (1+ year).
• Able to approach walk-in customers and handle objections.
• Flexible schedule including evenings, weekends, holidays.
• Stand for long periods and lift up to 35 lbs.
• Willing to cover nearby store locations within 35 miles with reliable transportation.

Responsibilities

• Engage customers and present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related services.
• Identify customer needs and recommend suitable plans.
• Upsell and cross-sell products.
• Meet or exceed sales and commission goals.
• Explain pricing and promotions clearly.
• Build customer relationships and maintain loyalty.
• Collaborate with team to support store success.

Skills

Sales experience

Customer service

Upselling

Product knowledge

Flexibility schedule

Physical stamina

Education

High school diploma or GED

Job description

Wireless Retail Sales Associate Amarillo TX

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities

Sales & Product Knowledge

• Engage customers and present telecommunications products and services proactively
• Sell mobile, internet, cable, TV, and related support services
• Identify customer needs and recommend the right products or service packages
• Upsell and cross-sell products to maximize sales opportunities
• Meet or exceed individual sales goals, commission goals, and store performance expectations
• Explain products, services, pricing, and promotions clearly to customers

Customer Experience

• Provide a positive, professional, and solution-focused customer experience
• Build customer relationships and create long-term brand loyalty
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals

Team & Organizational Success

• Collaborate with team members and contribute to a supportive, performance-driven culture

Requirements

• Must have a high school diploma or GED
• Must be comfortable proactively approaching walk-in customers, explaining plans and promotions clearly, and handling customer objections
• Must be able to build repeat-customer relationships and maintain long-term brand loyalty
• Must be able to work a flexible schedule, including evenings, weekends, and holidays
• Must be able to stand for extended periods of time and lift up to 35 lbs
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation
• At least 1 year of customer-facing sales experience selling products or services is preferred
• Wireless, mobile, cable, internet, telecommunications, big-box retail, and experience selling upgrades or add-ons are strongly preferred
• Eligibility to work in the United States is a plus

Benefits

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

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