RedLion Retail Wireless Sales Associate - Georgetown TX

RedLion Mobile; Georgetown (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k)

Paid training and onboarding

Monthly commission opportunities

Internal promotion and advancement

Job summary

RedLion Mobile is hiring Retail Sales Associates to join our growing telecom team in Texas. You will engage customers, present mobile, internet, and related services, and help residential customers connect to essential services in-store. The role requires at least 1 year of customer-facing sales experience and a high school diploma or GED.

You must work a flexible schedule, including evenings and weekends. Paid training, monthly commissions, and clear opportunities for advancement are offered.

Qualifications

• 1 year of customer-facing sales experience (retail, wireless, cable, internet, telecom)
• High school diploma or GED required
• Flexibility to work evenings, weekends, and holidays
• Able to stand for long periods and lift up to 35 lbs

Responsibilities

• Engage customers and present telecom products and services proactively
• Identify customer needs and recommend right packages
• Upsell and cross-sell to maximize sales opportunities
• Meet or exceed individual sales and commission goals
• Explain pricing and promotions clearly to customers
• Provide a positive, professional customer experience
• Work in person at the assigned store and cover nearby locations within 35 miles

Skills

Customer-facing sales

Upselling & cross-selling

Product knowledge

Communication skills

Team collaboration

Education

High school diploma or GED

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Associates who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long‑term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.

• Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.

• Must have a high school diploma or GED.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Experience proactively approaching walk‑in customers is a plus.
• Experience explaining pricing and promotions clearly to customers is a plus.
• Eligible to work in the United States is a plus.

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all‑expenses‑paid trip opportunity for top performers

Pay: $13/hour + monthly commission
Expected Hours: Approximately 40 hours per week
Total Compensation: $45,000 - $70,000 annually, based on hourly pay and commission performance

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