RedLion Wireless Retail Sales Associate - Lufkin TX

RedLion Mobile; Lufkin (TX); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, and 401(k)

Paid training and onboarding

Monthly commission opportunities

Internal promotions and advancement

Employee growth programs

Annual all-expenses-paid trip for top%

Résumé du poste

RedLion Mobile is hiring Wireless Retail Sales Associates to join our fast-growing network of stores. You will engage customers, present telecom products, and help residential clients connect to Internet, Mobile, TV, and voice services.

Expect a dynamic, customer-facing environment with clear performance targets and commission potential. The role supports a 40-hour week with evening, weekend, and holiday shifts, in-store locations, and opportunities for professional growth.

Qualifications

• Must be 18 or older.
• High school diploma or GED preferred.
• Must be eligible to work in the United States.

Responsabilités

• Engage customers and present telecommunications products and services proactively.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend the right packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals and performance metrics.

Description du poste

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Wireless Retail Sales Associates who are energetic, driven, and eager to succeed. This role is ideal for someone with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who is comfortable working in a fast-paced, customer-facing environment.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Engage customers and present telecommunications products and services proactively.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend the right products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Provide a positive, professional, and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Collaborate with team members and contribute to a supportive, performance-driven culture.

• Ability to stand for extended periods of time and lift up to 35 lbs.
• Must be eligible to work in the United States.
• Must be 18 or older.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to support nearby store locations within a 35-mile radius when needed.
• At least 1 year of experience in retail, wireless, mobile, cable, telecommunications, or sales is preferred.
• High school diploma or GED preferred.
• Bilingual skills are a plus.

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

Pay: $13/hour + monthly commission
Expected Hours: Approximately 40 hours per week
Total Compensation: $45,000 - $70,000 annually, based on hourly pay and commission performance