RedLion Mobile Retail Store Manager - Bronx - Hunts Point

RedLion Mobile; New York (NY); Presencial; USD 60.000 - 73.000; Tempo integral

Benefícios oferecidos por esta vaga

Uncapped commission

Health, dental, and vision insurance

401(k) retirement plan

Paid training and onboarding

Paid vacation, sick time, and personal

Promotions and advancement

Winners Circle program

Resumo da vaga

RedLion Mobile is seeking an experienced Retail Store Manager to lead a high-volume store in Hunts Point, NY. The role requires hands-on leadership, sales coaching, and strong customer experience focus to drive growth and team performance.

You’ll oversee operations, merchandise, and promotions, mentor a sales team, and partner with marketing for local events while ensuring top service levels and compliance with company standards.

Qualificações

• 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
• Proven success driving sales and leading high-performing teams.
• Strong leadership, communication, coaching, analytical, and problem-solving skills.
• Proficient in Microsoft Office; Spanish bilingual a plus.

Responsabilidades

• Oversee daily store operations, merchandising, inventory, financial oversight, cash handling, audits and policy compliance.
• Upsell and cross-sell products to maximize sales opportunities.
• Analyze performance data, identify trends and gaps, and act on growth opportunities.
• Recruit, hire, train, and develop a high-performing sales team.
• Partner with marketing on local events, promotions, and seasonal campaigns.
• Maintain high customer satisfaction and NPS while resolving escalated concerns quickly.

Conhecimentos

Retail leadership

Sales leadership

Coaching

Analytical thinking

Communication

Problem solving

Microsoft Office

Team building

Bilingual (Spanish)

Formação

High school diploma or GED

Associate or Bachelor's degree preferred

Ferramentas

Microsoft Office

Descrição da vaga

Retail Store Manager

Job Type: Full-time
Expected Hours: Approximately 40 hours per week
Pay: $66,300 per year
Work Location: Hunts Point, NY (In-person)

Overview:

Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands‑on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences.

This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs.

We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs.

Who We Are:

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber‑powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance.
• Must be able to upsell and cross‑sell products to maximize sales opportunities.
• Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities.

Team & Organizational Success

• Must be able to partner with marketing on local events, promotions, and seasonal campaigns.

• Must be able to recruit, hire, train, and develop a high‑performing sales team.
• Must be able to build a collaborative, accountable, performance‑driven culture focused on recognition and results.

Customer Experience

• Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally.
• Must be able to keep the team current on products, promotions, technology updates, and company expectations.
• Must be able to ensure the team stays up to date on current products, promotions, and technology updates.

• Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.

• Must have proven success driving sales, leading high‑performing teams, and using performance metrics.
• Must have strong leadership, communication, coaching, analytical, and problem‑solving skills.
• Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred.
• Must have a high school diploma or GED; Associate or Bachelor’s degree preferred.
• Must have flexible availability, including evenings, weekends, and holidays.
• Must have reliable transportation and willingness to travel within a 35‑mile radius.
• Preferred: Bilingual in Spanish.

Perks & Benefits

• Competitive base salary + uncapped commission potential.
• Medical, Dental, and Vision Insurance; 401(k).
• Paid training and onboarding.
• Paid vacation, sick time, and personal days.
• Internal promotions & advancement opportunities.
• Employee‑exclusive growth & rewards programs, including:
• Milestone Program – Recognition and rewards at every stage of your leadership journey.
• Winners Circle – Annual all‑expenses‑paid trip for top performers.