Recruitment Team Lead (Hybrid- Chicago)

Korn Ferry; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Korn Ferry is hiring a Sourcing/Recruitment Team Lead to support our RPO client in Chicago. This hybrid role is based out of Downtown Chicago and will oversee day-to-day recruitment activities to ensure high-quality service and KPI/SLA attainment.

You will build client relationships, manage end-to-end recruitment with a small requisition load, and drive value-added reporting. This role requires leadership, strategic thinking and the ability to communicate across levels and cultures.

Qualifications

• Bachelor’s degree or five years of equivalent experience required.
• Five years of recruiting and sourcing experience with team management.
• Experience recruiting corporate/salaried roles.
• Strong full life cycle recruiting and sourcing tactics.
• Familiar with SLA's/SOW in this business.
• Proficient in MS Office and various ATS.
• Ability to lead and motivate a delivery team.
• Strong analytical and data-driven decision making.
• Excellent planning, organization and communication skills.

Responsibilities

• Oversee end-to-end recruitment delivery on the project.
• Ensure QA of recruitment activities and KPI/SLA attainment.
• Maintain a small requisition load.
• Build trust with client stakeholders and manage communications.
• Identify opportunities to increase customer satisfaction.
• Suggest process improvements and change management steps.
• Prepare and participate in project reviews with client and senior management; communicate relevant project information to superiors.
• Collaborate with Project Director on value-added reporting and ensure timely delivery of all reporting.

Skills

Recruiting leadership

Full life cycle recruiting

Sourcing techniques

Data analysis

Communication skills

Client relationship management

MS Office

ATS experience

Team management

Cross-cultural collaboration

Education

Bachelor’s degree

Tools

Applicant Tracking Systems

MS Office Suite

Job description

Requisition ID

29023

Country

United States of America

Location type

Onsite

State / Province

Illinois

City

Chicago

Application Deadline

Applications are accepted on an ongoing basis.

About Us

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.

Headquartered in Los Angeles, our over 17,000 colleagues globally serve clients from more than 130 offices across the globe. We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Total Rewards

Job description

The Role

Korn Ferry is searching for a Sourcing/Recruitment Team Lead to support our RPO client. This role will be hybrid based out of Downtown Chicago.

As a Recruiting Team Lead, you will contribute to Korn Ferry’s growth and profitability goals by delivering best in class recruitment services to our clients. The Team Lead is responsible for the day-to-day operational aspects of the project deliverables. A key objective of the role is to ensure high quality service delivery and customer satisfaction is consistently maintained and achieved.

Key Responsibilities

• Build a knowledge base of client’s business, organization and objectives.
• Manage project tightly end to end, ensuring quality assurance on day to day recruitment activities and attainment of project deliverables in line with KPIs and Service Level Agreements (“SLAs”) established for the project.
• Maintain a small requisition load.
• Build trust and confidence with key client stakeholders. Through this relationship building process, ensure effective expectation setting and management of client communications.
• Continually seek out opportunities to increase customer satisfaction.
• Proactively identify opportunities for improvement and make constructive suggestions for change, including proposed change management steps.
• Prepare and actively participate in project reviews with client and senior management. Effectively communicate relevant project information to superiors. Escalate and resolve issues in a timely fashion.
• Ensure all systems are updated on a timely basis by the delivery project team. Conduct ad hoc quality checks to ensure completeness and accuracy of data added to the systems.
• Work with the Project Director in developing value-added reporting to our client and ensure all reporting, internal and external, is accurate and complete and delivered against pre-established deadlines.

Required Skills

• Bachelor’s degree or five years of equivalent experience in lieu of a degree
• Minimum of five years of experience in recruiting and sourcing with experience managing a recruiting team.
• Experience with recruiting Corporate/salaried roles.
• Strong understanding of full life cycle recruiting and advanced sourcing tactics.
• Understanding of recruiting metrics and reporting standards.
• Familiarity with SLA’s/SOW as it relates to our business.
• Computer proficiency, specifically MS Office Suite and ideally a range of Applicant Tracking Systems.
• Track record of success in leading and motivating the delivery team.
• Ability to analyze fairly complex data and develop sound recommendations and solutions.
• Excellent planning and organizing skills; able to “juggle” responsibilities effectively in a high volume, fast-paced service environment.
• Ability to communicate clearly, concisely and persuasively with client and in large group settings.
• Strong customer and results orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Energetic, confidence, maturity and interpersonal sensitivity.

Salary Range

$85,000.00 - $110,000.00

Salary range represents the compensation Korn Ferry expects to pay to a candidate with the requirements for the job posted. Korn Ferry offers competitive compensation and benefits commensurate with experience.

Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.

Korn Ferry Benefits

The Korn Ferry Cares Wellbeing Platform offers Employees health benefits (Medical, Dental, Vision, Short Term Disability, Basic Life and Accidental Death & Dismemberment), Critical Illness, Accident Injury, Hospital Indemnity, and Legal Insurance. Employees are eligible to enroll in Korn Ferry's Tax Deferred Savings plan 401(k). Employee Stock Purchase Program is available to all permanent employees who work 20 hours or more after 6 months of service.

Employees are eligible to receive a total of 15 days vacation annually plus paid time off for 16 company holidays. Full time eligible employees will accrue sick time commencing on the first date of employment at the rate of 3.33 hours per pay period for an annualized maximum of 80 hours.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

Background Check Disclaimer

The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications