The Recruitment Manager plays a critical role in leading full-cycle recruitment efforts for a small region while directly managing and coaching a team of recruiters. This role owns the strategy, systems, and day-to-day execution behind sourcing, recruiting, and hiring qualified healthcare professionals such as nurses (RNs), home health aides (HHAs), caregivers (care companions) to work in a home care and home health care setting. The Recruitment Manager ensures the organization can meet the staffing needs of clients requiring in-home care by building and maintaining efficient recruitment workflows, developing reporting and trend analysis to guide decision-making, and acting as a player-coach who both leads the team and stays hands-on in recruiting when needed. As part of a small, fast-moving company, the ideal candidate is highly organized, adaptable, and comfortable flexing between strategic and tactical work as business needs shift.
Responsibilities
Team Leadership & Player-Coaching
- Manage, coach, and develop a team of recruiters, providing hands-on guidance and support in a small-company environment where flexibility and adaptability are essential.
- Act as a player-coach by staying actively involved in full-cycle recruiting while also leading and supporting the team's performance and growth.
- Work with VP of Care Talent & Workforce Strategy to set clear expectations and goals for the recruitment team, monitoring performance and providing coaching to help recruiters meet hiring targets.
- Foster a collaborative, high-performing team culture that can pivot quickly as business priorities change.
- Hold direct people-management authority for the recruitment team, including conducting performance reviews, delivering coaching and feedback, and issuing corrective action up to and including termination in partnership with HR.
Full-Cycle Recruitment Ownership
- Own full-cycle recruitment for a small region, from sourcing through offer and onboarding, ensuring staffing needs are met for clients requiring in-home care and/or home health care.
- Actively source and recruit qualified healthcare professionals (RNs, HHAs, CNAs, caregivers, etc.) as needed to support team capacity and regional demand.
- Use multiple recruitment channels such as online job boards, social media platforms, staffing agencies, school partnerships, and networking events to build a strong candidate pipeline.
- Maintain and build a strong network of potential candidates through industry specific connections, referrals, and partnerships with nursing schools or health care organizations.
Systems, Workflows & Process Improvement
- Maintain hands-on experience with the organization's Applicant Tracking System (ATS) and onboarding system, ensuring both are used effectively and consistently across the team.
- Create, update, and continuously improve recruitment workflows to streamline the candidate journey from application through onboarding.
- Identify bottlenecks or inefficiencies in the recruitment process and implement solutions that improve speed, quality, and candidate experience.
- Partner with HR, IT, and other stakeholders to evaluate and refine recruitment related tools and systems as the business grows.
Reporting & Trend Analysis
- Develop and maintain recruitment reports and dashboards to track key metrics such as time-to-fill, cost-per-hire, source effectiveness, and pipeline health.
- Analyze hiring trends and utilization data to identify opportunities for improvement and inform recruitment strategy.
- Present recruitment performance and trends to leadership, translating data into clear, actionable recommendations.
- Partner with operations, client experience, and clinical teams to understand staffing needs and job requirements for each region.
- Advise leadership on trends and challenges in the recruitment process, helping refine job descriptions and hiring strategies.
- Ensure that all recruited candidates meet the agency's quality standards and comply with healthcare industry regulations.
Compliance and Documentation
- Ensure all recruits meet state and federal licensing requirements and any specific certifications needed to work in home care/home health care.
- Maintain accurate records of all recruitment activities, including candidate evaluations, interviews, and offers made.
- Oversee the onboarding and background screening process, including criminal history and references, completion of necessary paperwork, and license verification in compliance with healthcare laws and regulations.
Market and Industry Knowledge
- Stay updated on industry trends, regulatory changes, and best practices related to home health care recruitment.
- Maintain an understanding of the competitive landscape in home health recruiting to ensure the organization remains an attractive employer to top talent.
- Manage relationships with external vendors, including staffing agencies, job board representatives, and the organization's ATS/onboarding system vendor.
- Partner with VP, Care Talent & Workforce Strategy to forecast regional hiring needs based on client demand, staff attrition, and capacity, contributing to broader workforce planning efforts.
- Represent recruiting in cross-functional and leadership meetings, providing updates on hiring performance, trends, and strategy.
Qualifications
- A bachelor's degree in Human Resources, Healthcare Administration, or a related field is preferred, but not required.
- At least 3-5 years of experience in healthcare recruitment, including prior experience managing or coaching a recruiting team, with a strong preference for experience in home health care staffing.
- Hands-on experience with an Applicant Tracking System (ATS) and onboarding system, with the ability to create, update, and streamline recruitment workflows.
- Demonstrated ability to develop reports and analyze recruitment trends to inform strategy and decision-making.
- Proven experience owning full-cycle recruitment for a region or book of business, with strong prioritization skills across multiple open roles.
- Familiarity with healthcare staffing regulations and compliance requirements is beneficial.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with candidates, recruiters, and hiring managers.