Recruitment & Engagement Coordinator

Home Instead; Daphne (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Holidays

Performance-based bonuses

Job summary

Home Instead Mobile & Baldwin County, AL is seeking a Recruitment & Engagement Coordinator to lead recruitment, training, and engagement for Care Professionals, building a strong, compassionate team and supporting retention.

You will mentor caregivers, ensure compliance, and partner with scheduling to match caregivers with clients, while upholding company values of compassion, integrity, reliability, and excellence.

Qualifications

• Experience in recruiting, HR, or healthcare administration preferred.
• Strong communication and organizational skills.
• Willing to learn new software systems.

Responsibilities

• Source, screen, and interview candidates for Care Professional and office positions.
• Manage the applicant pipeline with timely responses.
• Ensure candidates meet state and company requirements, including background checks.
• Partner with Scheduling to match caregivers to clients.
• Lead new hire orientation and ongoing training.
• Uphold EEO, ADA, FMLA, OSHA standards and handle HR processes.

Skills

Strong communicator

Organized

Recruiting experience

Healthcare administration

MS Office

Driver's license

Emotional resilience

Tools

Microsoft Office

Job description

Home Instead Mobile & Baldwin County, AL | Full-Time, Monday-Friday | On-Call Rotation

About The Role

At Home Instead, we help older adults live safely, comfortably, and with dignity in their own homes. The Recruitment & Engagement Coordinator drives that mission by leading recruitment, training, and engagement for our Care Professionals building a strong, compassionate team and helping us keep great caregivers once we find them.

This role is a trusted resource within the community and a mentor to our Care Professionals, grounded in our core values: compassion, integrity, reliability, and excellence.

What You'll Do

Recruitment & Hiring

• Source, screen, and interview candidates for Care Professional and office positions through job boards, social media, community outreach, and employee referrals
• Manage the applicant pipeline, ensuring every applicant gets a timely response
• Confirm candidates meet all state and company requirements, including background checks and certifications
• Partner with the Scheduling team to make strong caregiver-to-client matches

Training & Development

• Lead new hire orientation and training, including Alzheimer's and dementia care training
• Build and maintain ongoing continuing-education plans that meet Home Instead standards
• Keep training materials current and effective

Engagement & Retention

• Develop programs that keep Care Professionals satisfied, supported, and engaged
• Lead performance check-ins, annual reviews, and problem resolution
• Plan and facilitate quarterly Care Professional meetings
• Produce the monthly Care Professional newsletter

Compliance & Standards

• Uphold Home Instead standards and comply with applicable labor and safety laws (EEO, ADA, FMLA, OSHA)
• Handle HR administrative processes accurately and confidentially

What We're Looking For

• A strong communicator who builds trust quickly with candidates, caregivers, and families
• An organized self-starter who manages multiple priorities independently
• Experience in recruiting, HR, or healthcare administration preferred
• Comfortable with Microsoft Office and learning new software systems
• Valid driver's license and reliable transportation
• Able to stay steady and professional in emotionally demanding situations

Schedule & Compensation

• Full-time, Monday-Friday, 8:00 AM-4:00 PM
• Participates in a rotating on-call schedule (compensated separately, plus a paid early-release Friday during on-call weeks)
• Paid time off and holidays, performance-based bonuses

Your employer is Causeway Holding Company, LLC, d.b.a. an independently owned and operated Home Instead franchise office. Your employer is not Home Instead, Inc.