Recruiting Support Specialist

Sheakley; Cincinnati (OH); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Sheakley in Cincinnati, OH, is seeking a Recruiting Support Specialist to streamline recruiting operations across intake, scheduling, onboarding, timekeeping, invoicing, and contractor support. You will assist recruiters, guide candidates through ATS, and ensure accurate documentation while delivering a professional experience.

The ideal candidate is highly organized, excels with multiple systems, and provides proactive administrative support to keep a busy recruiting team on track.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office.
• Comfortable learning ATS and recruiting tech.

Responsibilities

• Answer and screen recruiting line calls.
• Coordinate candidate interviews and onboarding.
• Review contractor time entries for accuracy.
• Send weekly invoice reminders and track invoices.
• Support contractor relations and retention initiatives.

Skills

Attention to detail

Communication skills

Multitasking

Microsoft Office

ATS experience

Follow-up skills

Professional communication

Tools

ATS software

DocuSign

QuickBooks

Job description

Location: Cincinnati, OH / Remote / Hybrid Type: Full-Time W2 Compensation & Schedule Compensation: Competitive Based on Experience Benefits: Full Benefits Package Available Pay Frequency: Bi-Weekly Schedule: Monday-Friday | Full-Time

Why This Opportunity?

Join a fast-paced staffing and recruiting team where you will play a critical role in keeping recruiting operations organized, responsive, and moving forward. The Recruiting Support Specialist works behind the scenes to support recruiters, candidates, and active contractors throughout the employment lifecycle. From candidate intake and interview coordination to onboarding, timekeeping, invoicing, and contractor support, this position helps ensure both candidates and contractors receive a professional and efficient experience. This is an excellent opportunity for someone who is highly organized, comfortable working with multiple systems, and enjoys being the operational support that keeps a busy recruiting team on track.

Required Qualifications

• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office
• Comfortable learning and working within Applicant Tracking Systems (ATS) and other recruiting technology
• Strong follow-up skills and ability to maintain accurate documentation
• Professional and confident communication when working with candidates and contractors

Preferred Qualifications

• Previous staffing, recruiting, HR, or administrative support experience
• Applicant Tracking System (ATS) experience
• Experience coordinating background checks and drug screenings
• DocuSign experience
• QuickBooks experience
• Experience supporting contractors or contingent workforce programs

What You'll Be Doing

Candidate Support & Intake

• Answer and screen incoming recruiting line calls
• Assist candidates throughout the application process
• Guide candidates through the Applicant Tracking System (ATS)
• Document candidate intake information accurately
• Assist with resume uploads and candidate records
• Maintain accurate and up-to-date ATS documentation
• Route qualified candidates and recruiting needs to the appropriate recruiter

Interview & Onboarding Coordination

• Coordinate and schedule candidate interviews
• Conduct professional reference checks
• Schedule required background checks and drug screenings
• Assist candidates with onboarding paperwork and required documentation
• Support compliance documentation through QuickBooks and DocuSign
• Track outstanding onboarding requirements and follow up to ensure timely completion

Timekeeping Oversight

• Review contractor time entries for accuracy and completeness
• Identify discrepancies and make approved time adjustments when necessary
• Escalate timekeeping concerns to recruiters
• Send weekly timekeeping reminders to active contractors
• Follow up on missing or incomplete time submissions

Invoice & Billing Support

• Send weekly invoice reminders to contractors
• Track missing and late invoices
• Follow up directly with contractors regarding outstanding documentation
• Notify recruiters of recurring or unresolved invoice issues
• Maintain organized records to support accurate and timely processing

Contractor Relations & Retention

• Provide ongoing administrative support to active contractors
• Assist with contractor questions and route issues to the appropriate team member
• Track contractor milestones and retention initiatives
• Coordinate and track appreciation packages for active contractors
• Help ensure contractors receive consistent communication and support throughout their assignments

Technical Knowledge

Candidates should be comfortable working with or learning:

• Applicant Tracking Systems (ATS)
• Microsoft Office
• QuickBooks
• DocuSign
• Background Check & Drug Screening Platforms
• Electronic Timekeeping Systems
• Candidate & Contractor Databases
• Recruiting and Onboarding Workflows
• Document Management & Recordkeeping
• Invoice Tracking
• Compliance Documentation

What Success Looks Like

The ideal candidate is organized, responsive, and proactive. They don't wait for a missed timesheet, incomplete onboarding document, or overdue invoice to become a larger problem - they identify what needs attention and follow through. Success in this role means recruiters can stay focused on recruiting while knowing the administrative and operational details are being handled accurately and on time. Candidates receive timely support, contractors know who to contact for assistance, records remain accurate, and onboarding, timekeeping, and invoicing processes continue moving without unnecessary delays.

Salary: $45000 - $55000 per year