Recruiting & Onboarding Specialist

Partners Commercial Cleaning; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Partners Commercial Cleaning is seeking a Recruiting & Onboarding Specialist to attract, hire, and welcome employees for our growing commercial janitorial team. This role creates a hospitable candidate experience from first interaction through the first day, handling full-cycle recruiting, onboarding, and operational coordination across locations.

You will manage candidate communications, background checks, and ensure a smooth onboarding process, while partnering with Operations to align

Qualifications

• 2+ years of experience in recruiting, staffing, onboarding, or a people-facing role.
• Experience in a fast-paced, high-volume hourly recruiting environment.
• Strong interpersonal skills with diverse candidate backgrounds.
• Excellent organization and attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Manage full-cycle recruiting for frontline janitorial and operational positions.
• Post and maintain job openings across recruiting platforms.
• Review applications and identify candidates who meet requirements.
• Conduct phone screens, coordinate interviews and hires for frontline roles.
• Maintain timely and professional communication with candidates throughout the process.
• Coordinate background checks and onboarding requirements.
• Maintain an active candidate pipeline for recurring staffing needs.
• Partner with Operations to align staffing with client launches and turnover.
• Ensure non-selected candidates are treated professionally.

Skills

People skills

Organizational skills

Communication

Multitasking

Bilingual (English & Spanish)

Independent work

Relationship building

Tools

Applicant Tracking Systems

HR systems

Job boards

Spreadsheets

Recruiting technology

Job description

Partners is seeking a people-centered, highly organized Recruiting & Onboarding Specialist to help us attract, hire, and welcome employees into our growing commercial janitorial organization.

This role is more than filling open positions. The Recruiting & Onboarding Specialist is responsible for creating a responsive, organized, and hospitable experience from the moment a candidate first interacts with our company through their transition out to the field.

The ideal candidate understands that for many employees, the recruiting and onboarding process is their first impression of our organization. This person should naturally make people feel welcomed, respected, informed, and prepared while also maintaining the urgency and follow-through required in a high-volume hourly recruiting environment.

Key Responsibilities

Recruiting & Candidate Experience

• Manage full-cycle recruiting for frontline janitorial and operational positions.
• Post and maintain job openings across appropriate recruiting platforms.
• Review applications and identify candidates who meet position requirements.
• Conduct phone screens, coordinate interviews and hire for frontline positions.
• Maintain timely and professional communication with candidates throughout the recruiting process.
• Clearly communicate job expectations, work schedules, location, compensation, and physical requirements before hire.
• Coordinate background checks, employment documentation, and other pre-employment requirements.
• Maintain an active pipeline of qualified candidates for recurring and anticipated staffing needs.
• Partner closely with Operations to understand staffing priorities, upcoming client launches, turnover, and urgent vacancies.
• Ensure candidates who are not selected are treated professionally and receive appropriate communication.

Onboarding & New-Hire Experience

• Serve as a welcoming and knowledgeable point of contact for new employees.
• Coordinate the pre-employment and onboarding process from accepted offer through the employee’s first day.
• Prepare onboarding materials and ensure required employment documentation is complete and accurate.
• Guide new hires through company expectations, payroll/timekeeping processes, workplace policies, safety requirements, and other introductory information.
• Ensure new hires understand where to report, when to arrive, who they will meet, what to bring and what to expect on their first day.
• Coordinate closely with Operations to ensure a supervisor or manager is prepared to receive each new employee at their assigned client location.
• Conduct appropriate follow-up with new hires to identify early questions, concerns, or onboarding gaps.
• Look for opportunities to continuously improve the new-hire experience and strengthen early employee retention.
• Coordinating onboarding and conducting new-hire orientation.

Recruiting Operations

• Maintain accurate applicant and hiring records within the company’s HR and recruiting systems.
• Track recruiting activity, open positions, candidate pipelines, time-to-fill, hiring sources, new-hire attendance, and early turnover.
• Identify patterns affecting recruiting success and communicate findings to People Operations leadership.
• Maintain organized recruiting documentation and ensure appropriate confidentiality.
• Support hiring events, job fairs, referral initiatives, and community recruiting partnerships.
• Develop relationships with community organizations and other talent sources that can strengthen the company’s candidate pipeline.

Success in this role

Success in this role means we are not simply hiring employees—we are creating an experiencethat makes people feel confident about joining our organization.

The Recruiting & Onboarding Specialist will help ensure that:

• Candidates receive timely communication and know where they stand.
• Hiring managers have qualified candidates available when positions become open.
• New hires arrive knowing what to expect.
• Employees feel welcomed and respected during onboarding
• Operations is prepared to receive new employees at their assigned locations.
• Recruiting commitments and follow-ups do not fall through the cracks.
• Early turnover trends are identified and addressed.
• Recruiting and onboarding process can scale as the company continues to grow.

Qualifications Required

• 2+ years of experience in recruiting, staffing, onboarding, hospitality, customer service, or another people-facing role.
• Experience working in a fast-paced environment requiring frequent follow-up and coordination.
• Strong interpersonal skills and the ability to build rapport with candidates from different backgrounds.
• Excellent organization and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple open positions and competing priorities.
• Comfortable using applicant tracking systems, HR systems, job boards, email, spreadsheets, and other recruiting technology.
• Professional judgement when handling confidential employee and candidate information.
• Ability to work independently while partnering closely with Operations and People Operations.
• Bilingual in English and Spanish.
• Onsite

Strongly Preferred

• Experience recruiting hourly or frontline employees.
• Experience in commercial janitorial, hospitality, facilities, staffing, retail, restaurant, healthcare, logistics, or another high-volume service environment.
• Experience recruiting employees across multiple locations or work sites.

The Person We Are Looking For

The strongest candidate will combine recruiting discipline with a hospitality mindset.

This person:

• Naturally makes people feel comfortable and welcomed.
• Communicates clearly and follows through on commitments.
• Moves quickly without making candidates feel rushed or transactional.
• Notices when someone looks confused or needs additional assistance.
• Takes ownership instead of waiting for someone else to solve a problem.
• Can have the same level of professionalism with a frontline applicant, supervisor, Operations Manager, or executive.
• Understands that recruiting is both a people function and an operational function.
• Enjoys creating order and consistency in a growing organization.
• Takes pride in giving new employees a strong first impression of the company.
• Has a servant attitude