Recruiter, Recruitment Operations Center

Hilton; New York (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Parental leave

Caregiving concierge

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton is seeking a Recruiter, Recruitment Ops Center based in New York City, with travel to multiple properties within NYC 2-3 times per week. You will partner with business leaders to attract, retain, and develop Hilton's Team Members, managing the end-to-end recruitment cycle for Hilton-managed Hotels across North America.

Responsibilities include sourcing candidates, screening interviews, coordinating with hiring managers, and ensuring compliance with recruitment standards.

Qualifications

• Two (2) years hotel operations experience.
• Work onsite at multiple properties across NYC 2-3 times/week.

Responsibilities

• Develop a stocked pipeline of quality talent through networking within the hospitality community, sourcing/cold calling outreach, supporting job fairs, and maintaining ongoing contact with quality candidates for Hilton.

Job description

Exceptional Hospitality Starts with You

This role is based in New York City, NY and will require travel to multiple properties within New York City 2-3 times per week. This is your chance to be part of a top global hospitality company! As a Recruiter, Recruitment Ops Center, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Recruitment Operations Center team reporting to the Manager, Recruitment Operations Center, you will manage the end-to-end recruitment cycle to fill open positions at Hilton-managed Hotels throughout North America.

Job Description

Exceptional Hospitality Starts with You

This role is based in New York City, NY and will require travel to multiple properties within New York City 2-3 times per week. This is your chance to be part of a top global hospitality company! As a Recruiter, Recruitment Ops Center, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Recruitment Operations Center team reporting to the Manager, Recruitment Operations Center, you will manage the end-to-end recruitment cycle to fill open positions at Hilton-managed Hotels throughout North America.

What You'll Do During a Typical Day

• Ensure recruitment process, metrics, and compliance are achieved to Hilton's set standards
• Use an applicant tracking system such as Oracle Recruit to evaluate the information provided by applicants in response to job postings.
• You will conduct screening interviews and forward qualified candidates to hiring managers.
• Source suitable candidates for hard-to-fill roles.
• Ensure that minimum qualification standards are established before posting positions. Post positions internally, externally, and with commercial job sites
• Administer all pre-approved selection tests and pre-employment processes, including background checks, drug testing, and employment authorization verification. Once a candidate is selected, you will extend job offers and close out positions in the applicant tracking system upon completion of all required notes and final dispositions.

How You'll Collaborate With Others

• Communicate regular recruitment updates to ROC Leaders, hiring managers and property level leadership team.
• Develop professional relationships with hiring managers at Hotels and Business Leaders within the organization to ensure recruitment needs are assessed and met.

Deliverables You'll Take Ownership Of

• Develop a stocked pipeline of quality talent through different methods, including networking within the hospitality community, sourcing/cold calling outreach, supporting job fairs, and fostering continued contact with quality candidates who may qualify for future positions with Hilton.

What It Takes to Make the Stay

You Have These Minimum Qualifications

• Two (2) years hotel operations experience
• Work onsite at multiple properties across NYC 2-3 times/week

It Would Be Useful If You Have

• Hotel recruiting experience
• One (1) year of experience working with applicant tracking systems
• Experience working with EEOC, ADA and employment laws

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next
• Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $60,000 – $85,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.