Recruiter, Panel Operations

Trinity Partners, LLC; Waltham (MA); On-site; GBP 28,000 - 42,000; Full time

Job summary

Trinity Life Sciences is seeking an energetic Recruiter, Panel Operations with experience in pharmaceutical and life sciences market research. The role focuses on panelist recruitment, fielding projects, and coordinating with vendors and internal teams to meet project expectations.

Ideal candidates have 1–2 years of relevant experience, strong MS Office skills (Excel required), and excellent communication. This position emphasizes data confidentiality and avoidance of any sales activities within

Qualifications

• Bachelor's degree is required.
• 1-2 years’ experience in pharmaceutical/life sciences market research or related field.
• Experience managing qualitative and quantitative market research projects.
• Proficiency with MS Office applications, including Excel.
• Comfortable speaking on the phone (outbound/inbound).
• Ability to multi-task in a fast-paced work environment.

Responsibilities

• Recruit market research projects from start to finish, including administrative functions.
• Schedule qualified respondents for research projects with strong closes to boost show rates.
• Coordinate with external sample providers to ensure project success.
• Communicate fieldwork progress to internal project teams.
• Communicate with managers about challenges, including screener issues.
• Understand and follow project specifications from the project manager.
• Maintain confidentiality of all collected data.
• No sales involved.

Skills

Attention to detail

Strong written and verbalcommunication

Strong research

Phone communication

Multi-tasking

Education

Bachelor's degree

Tools

MS Office

Excel

Job description

Trinity Life Sciences has an immediate opening for a Recruiter, Panel Operations with experience in Pharmaceutical & Life Sciences Market Research. This candidate should be a bright, energetic, proactive, and highly motivated individual who can make a significant impact. This would be an ideal role for someone who has experience with panelist recruitment, project fielding, both qualitative and quantitative methodologies, and working with vendors/internal teams to appropriately manage project expectations.

Essential Functions

• Recruit market research projects from start to finish, including administrative functions associated with the project.
• Schedule qualified respondents for research projects with a focus on strong closes to enhance respondent show rates.
• Coordinate with external sample providers to ensure successful completion of research projects.
• Communicate the progress of the fieldwork process to internal project teams.
• Communicate with managers about potential challenges or problems, including screener problems or variances.
• Understand and follow specific project specifications by the project manager.
• Maintain confidentiality of all collected data.
• No Sales involved.

Position Requirements

Education: Bachelor's degree required

Work Experience: Minimum of 1-2 years’ experience in pharmaceutical/life sciences market research or related field.

Other Skills: Experience managing qualitative and quantitative market research projects

Proficiency with MS Office applications, including Excel

Comfortable speaking on the phone, including outbound and inbound calls

Ability to multi-task in a fast-paced work environment

Must be able to work independently as well as part of a team

Attention to detail

Strong research and organizational skills

Strong written and verbal communication skills

Commitment to quality

Strong sense of humor

Positive attitude

About Trinity

Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey—from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at www.trinitylifesciences.com.

Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey—from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at www.trinitylifesciences.com.

Compensation

Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. Compensation is determined based on factors such as the candidate's skills, experience, job-related education and training, location, and internal equity.

• In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.

Trinity's Commitment to Inclusion & Engagement (I&E)

Trinity Life Sciences is an equal opportunities employer and welcome applications from all qualified individuals. At Trinity, inclusion and engagement are at the heart of how we work and grow together. We've evolved from a traditional DEI framework to Inclusion & Engagement (I&E) - a model that moves beyond representation to focus on connection, collaboration, and shared purpose. Every role at Trinity plays a part in fostering an environment where all employees feel valued, respected, and empowered to contribute fully. By embedding I&E principles into our culture, we ensure that belonging and engagement are not standalone initiatives—they are part of how we build teams, make decisions, and deliver excellence every day. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities. For more information about Trinity's commitment to Inclusion and Engagement please visit Inclusion & Engagement | Culture of Belonging at Trinity Life Sciences.

Early Talent Learning & Development Inclusion & Engagement Practice Case Study