Welcome guests and provide friendly, attentive service at recreation areas and resort amenities.
- Set up, lead, and break down activities for children, families, and adults, including pool games, beach games, crafts, bingo, and other scheduled programming.
- Encourage guest participation, answer questions, communicate activity details, and help guests make the most of their visit.
- Assist with kids' camps and family programming, including supervising activities and helping maintain a safe, inclusive, and engaging environment.
- Maintain clean, organized, and properly stocked recreation areas and activity supplies.
Seasonal Attractions & Signature Events
- Assist with setup, daily operation, guest experience, and breakdown of the resort's seasonal synthetic ice-skating rink, including skate distribution, guest flow, skate aids, and activity-area upkeep.
- Support Oysters on the Point, including event setup and breakdown, guest check-in, ticketing support, activity and vendor coordination, and maintaining an enjoyable waterfront event environment.
- Assist with Party at the Point and other live-music and special-event programming, including event preparation, guest engagement, activity support, and post-event cleanup.
- Help deliver holiday and family events, which may include crafts, games, s'mores, fire-pit experiences, jump castles, and other seasonal activities.
- Provide flexible event support as programming and business needs change throughout the year.
Event Operations & Administration
- Prepare activity and event spaces, equipment, supplies, signage, and materials before scheduled programming.
- Follow event plans, schedules, checklists, and direction from the Recreation & Events leadership team.
- Assist with guest reservations, attendance counts, ticketing, check-in, and basic event or program records as assigned.
- Communicate supply needs, maintenance concerns, guest feedback, and event issues to the appropriate supervisor.
- Participate in team meetings, training, property orientations, and event recaps.
Safety & Risk Management
- Follow all resort policies, safety procedures, and instructions for recreation equipment and event spaces.
- Keep first-aid supplies accessible and know the location of emergency equipment and relevant contacts.
- Promptly report accidents, injuries, unsafe conditions, equipment concerns, and guest incidents to a supervisor so appropriate documentation can be completed.
- Maintain appropriate supervision and awareness during activities, particularly those involving children and water-adjacent areas.
- Understand and follow all applicable rules for pool, beach, skating, and special-event operations.
Qualifications & Requirements
- Prior experience in customer service, hospitality, recreation, childcare, camps, events, or a related field is preferred.
- Strong interpersonal and communication skills, with the ability to interact positively with guests, coworkers, and children of varying ages.
- Outgoing, dependable, adaptable, and comfortable taking initiative in a fast-paced, guest-facing environment.
- Ability to work outdoors for extended periods and perform physical tasks such as standing, walking, lifting, carrying supplies, and setting up event equipment.
- Availability to work a flexible schedule, including weekends, holidays, evenings, and peak event dates. Hours may vary by season and business needs.
- Special skills that enhance recreation programming are welcomed, including lifeguard or other safety certifications, artistic ability, sports or fitness experience, and knowledge of the Charleston area.
- Must be able to complete the resort's required background check and drug screening. A valid driver's license may be required.
This is a year-round, hourly position. Work schedules will vary based on occupancy, weather, seasonal programming, and the resort's event calendar. Recreation Staff should expect a combination of weekday, weekend, evening, and holiday shifts, with additional hours during high-volume periods and special events. The role involves working both indoors and outdoors in changing weather conditions.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.