Guest Experience & Recreation Assistant

City of Round Rock, TX; Round Rock (TX); On-site; USD 21,000 - 29,000; Part time

Job summary

The City of Round Rock, TX is seeking a Recreation Assistant to provide customer service to patrons, handle registrations, memberships, and facility reservations, and assist with daily facility operations.

Under supervision, duties include cash handling, paperwork, safety, event support, and basic clerical tasks, with emphasis on friendly, professional service and accurate record-keeping.

Qualifications

• High School Diploma or equivalent.
• Customer service and cash handling experience preferred.

Responsibilities

• Provide customer service in a fast, friendly, and professional manner.
• Participate in daily operations of assigned facility which may include organizing, cleaning and sanitizing work area and public areas; monitoring and maintaining inventory and supplies.
• Responds to requests for information, complaints, and/or other related issues from the general public.
• Prepares a variety of paperwork, rosters, reports, and simple statistics related to daily activities.
• Operate cash registering, balance cash register, complete receipts, handle cash, ensure cash drawers and deposits are property accounted for after each shift; Maintain security of cash and keep accurate records of monies and transactions.
• Attends in-service trainings and maintains required certifications.
• Receives and processes recreation program registrations, memberships, and facility reservations, which involves routine bookkeeping activities, which may include: processing refunds; printing membership cards and day passes; processing class transfers; and/or, performing other related activities.
• Assists with pre-event and post-event activities...
• Assists with event day operations which may include cash handling, beverage and giveaway distribution and leading community activities.
• Performs a variety of clerical activities in support of office operations...
• Monitors patrons utilizing recreation facilities. Identifies and resolves potentially hazardous situations. Exercises diligence in maintaining safety for all members and guests. Performs emergency service by rescue, respond, and first aid in all situations throughout the facility as necessary.

Skills

Customer service

Cash handling

Clerical

Public interaction

Emergency response

Education

High School Diploma

Tools

Cash register

Databases

Filing

Job description

The City of Round Rock, TX is seeking a Recreation Assistant to provide customer service to patrons, handle registrations, memberships, and facility reservations, and assist with daily facility operations.

Under supervision, duties include cash handling, paperwork, safety, event support, and basic clerical tasks, with emphasis on friendly, professional service and accurate record-keeping.