Recreation Front Desk & Membership Services

Town of Caledon; Southfields (NY); On-site; USD 18,000 - 26,000; Part time

Job summary

Town of Caledon seeks a front-line Customer Service staff member for the Caledon Centre for Recreation & Wellness in Bolton, Ontario. The role handles payments, registrations, bookings and customer inquiries, while maintaining an inviting facility presence.

Ideal candidates have First Aid/CPR-C, intermediate MS Office skills, and familiarity with Perfect Mind. The job demands teamwork, reliability and strong communication, with shifts across day, evening, and weekends.

Qualifications

• Current Standard First Aid with CPR-C.
• Intermediate computer skills (Microsoft Office).
• Familiarity with Perfect Mind.
• Municipal recreation setting experience is an asset.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Ability to meet deadlines and deliver strong customer service.

Responsibilities

• Process and accept payments for program registrations, facility bookings, memberships and point of sale transactions.
• Perform administrative tasks (attendance, injury and incident reports when required).
• Maintain all promotional material for the facility.
• Work in compliance with cash handling procedures.
• Provide recreation programs information to customers.
• Monitor admissions access for members.
• Establish and maintain a welcoming image and meet customer service standards.
• Report incidents to the Recreation Supervisor or designate and comply with OHSA and Town policies.
• Availability to work daytime, evening and weekend shifts.

Skills

Customer service

Verbal communication

Written communication

Cash handling

Microsoft Office

Tools

Perfect Mind

Microsoft Office

Job description

Town of Caledon seeks a front-line Customer Service staff member for the Caledon Centre for Recreation & Wellness in Bolton, Ontario. The role handles payments, registrations, bookings and customer inquiries, while maintaining an inviting facility presence.

Ideal candidates have First Aid/CPR-C, intermediate MS Office skills, and familiarity with Perfect Mind. The job demands teamwork, reliability and strong communication, with shifts across day, evening, and weekends.