Recreation Front Desk Associate

The Town of Parker; Colorado; On-site; USD 23,000 - 25,000; Full time

Job summary

The Town of Parker is seeking a front line customer service individual to support multiple recreation facilities, including Fieldhouse and Recreation Center. The role involves handling memberships, class registrations, rentals, and basic cash handling, while ensuring policy compliance and safety of patrons.

Responsibilities include assisting with concessions, tours, and facility setup/teardown, as well as training new staff and responding to emergencies. Evening/weekend shifts may apply.

Qualifications

• Must be at least sixteen (16) years of age.
• One (1) year of experience in customer service or a related field preferred.
• Knowledge of modern office practices and procedures.
• Knowledge of recreation center policies, equipment, and facilities.
• Skill in verbal and written communication.
• Ability to work irregular hours, weekends, evenings and/or holidays.

Responsibilities

• Performs front line customer service and concession duties at recreation facilities (Fieldhouse, Recreation Center, Discovery Park Ice Trail, H2O'Brien Pool, Salisbury Park).
• Utilizes resources to effectively serve customers and remedy complaints or conflicts in a professional manner.
• Performs general receptionist duties, which may include facility tours.
• Assists patrons with membership inquiries, class registration, scheduling, and rentals.
• Performs basic cash handling duties and adheres to the Cash Handling Policy & Procedure.
• Assists in education and enforcement of Recreation Facility Policies and Procedures.
• Prepares food and cleans concession equipment to meet Health Department Standards.
• Maintains inventories and assists with facility set ups and tear downs.

Skills

Customer service

Cash handling

Communication

Receptionist

Tools

Office equipment

Job description

The Town of Parker is seeking a front line customer service individual to support multiple recreation facilities, including Fieldhouse and Recreation Center. The role involves handling memberships, class registrations, rentals, and basic cash handling, while ensuring policy compliance and safety of patrons.

Responsibilities include assisting with concessions, tours, and facility setup/teardown, as well as training new staff and responding to emergencies. Evening/weekend shifts may apply.