Recreation Fee Technician

National Park Service; Bullhead City (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

The National Park Service is hiring a Recreation Fee Technician to manage fee revenue, donations, and related financial duties. Responsibilities include collecting fees at entrances and facilities, processing payments, and ensuring proper handling of funds.

The role emphasizes customer service and compliance with Federal guidelines. Applicants should be prepared to work varied schedules, support park visitors, and coordinate with supervisors on complex issues.

Qualifications

• Transcript(s) required to support education claimed.
• Official transcripts may be required before start of work.
• Foreign education must be evaluated for equivalency.

Responsibilities

• Collect appropriate fees at park entrances, visitor centers, campgrounds, and donation boxes.
• Process payments and reservations using automated systems for campsites, tours, and permits.
• Conduct fee compliance checks at fee collection locations and campground usage.
• Provide accurate information and refer complex issues to a supervisor when needed.

Job description

• Schedule: You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.

You will serve as a Recreation Fee Technician with National Park Service. The primary purpose of this position is to perform a variety of duties associated with the collection, deposit, tracking, and expenditure of fee revenue and donations collected from the public under legal authorities such as the Federal Lands Recreation Enhancement Act.

Key Responsibilities

Some of the major duties you will perform include but are not limited to the following: Collect appropriate fees at a park entrance station, visitor center, campground, fee cannister, automated fee machines (AFMs), donation boxes, and/or other visitor contact station(s) in accordance with established accountability guidelines for handling government funds. Determine visitor eligibility for the sale of various interagency park passes.

Use automated reservation systems to process routine, simple payments, transactions, and reservations for campgrounds, tours, tickets, backcountry permits, Special Use Permits, etc. Conduct fee compliance checks for visitor registrations and payments at unstaffed fee collection locations such as campgrounds, park entrances, trails, and/or fee stations. Conduct fee compliance checks of campground users to ensure proper payment of fees.

Provide excellent customer service and refer issues to a higher graded employee or supervisor when necessary. Deliver accurate and reliable information about the park and surrounding area to National Park visitors.

Requirements & Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.

Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

Which agency is hiring for this position?

This position is with National Park Service, Department of the Interior.

What is the salary for this position?

The posted pay range is $41609 - $54092/yr.

What is the application deadline?

Applications close on 2026-10-30.

How many openings are available?

There are 9 openings for this position.

What is the work schedule?

This is a You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.