Recreation Facility Lead: Programs, Rentals & Operations

AuroraTV; Aurora (CO); On-site; USD 32,000 - 41,000; Full time

Job summary

City of Aurora is seeking a Recreation Facility Specialist to oversee front desk operations, rentals, and program services at Aurora facilities. The role emphasizes customer service, staff supervision, and collaboration across departments.

The position requires a bachelor’s degree in a related field and at least two years of recreation experience, with CPR/AED/First Aid training preferred. A comprehensive benefits package accompanies the role.

Qualifications

• Bachelor’s degree in a related field.
• 2+ years in recreation administration or related discipline.
• Strong customer service and data entry skills.

Responsibilities

• Lead by example to ensure excellent customer service for all customers.
• Supervise front desk and program areas during shifts.
• Coordinate facility rentals, tours, and events.
• Manage fee collection and program registrations with accuracy.
• Maintain records and prepare operational reports.

Skills

Customer service

Organizational skills

Communication skills

Staff supervision

Education

Bachelor's degree in parks and recreation management / related field

Tools

Registration software

Microsoft Office (Word, Excel, Teams, Outlook)

Job description

City of Aurora is seeking a Recreation Facility Specialist to oversee front desk operations, rentals, and program services at Aurora facilities. The role emphasizes customer service, staff supervision, and collaboration across departments.

The position requires a bachelor’s degree in a related field and at least two years of recreation experience, with CPR/AED/First Aid training preferred. A comprehensive benefits package accompanies the role.